Problem Symptom
The detailed error message is as below:
RemoteApp Disconnected
Your computer can’t connect to the remote computer because your computer or device did not pass the Network Access Protection requirements set by your network administrator. Contact your network administrator for assistance.
Follow the below solution steps to resolve RemoteApp Disconnected error because did not pass the Network Access Protection requirements.
Solution
This RemoteApp Disconnected error happens because the server with Remote Desktop Role installed does not have the correct certificate or the certificate has expired.
Go to Server Manager > Remote Desktop Services > Collection > Task > Select your collection > Task > Edit Deployment Settings > Certificates > Check and reinstall each one as required.
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
