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Solved: How do I fix SSL VPN with LDAP user authentication credential check passes in FortiGate but fails while logging in?

This article descricbes that credentials from FortiGate succeed but the same credential fails in actual SSL VPN log-in. The credentials for a test user with username ‘testvpn’ and password ‘azbyc’ (already configured at the LDAP’s AD) shows authentication succeeded when done from the FortiGate as follows: FW-1 # dia test authserver ldap MyLdap testvpn azbyc …

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Solved: How do I backup logs in plaintext format avoid performing LZ4 decompression?

This article describes that backup logs in plaintext format avoid LZ4 decompression. By default, if the logs are backed up to the FTP server, logs will be encrypted. # execute backup disk alllogs ftp <IP_address> <username> <password> # execute backup disk log ftp <IP_address> <username> <password> <log_type> If it is necessary to upload the logs …

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Solved: How do i fix “A JavaScript Error Occurred in the Main Process” after installing FortiClient software in Windows?

This article describes how to fix the A JavaScript Error Occurred in the Main Process’ after installing the FortiClient software in Windows. Scope FortiClient Software installed in a Windows Machine Solution Step 1: Uninstall the Forticlent Software using the FortiClient remover tool. Follow the steps to Remove the FortiClient Software from the Windows End-point. Reboot …

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Solved: How do I renew expired SSL-VPN password on AD using FortiAuthenticator?

This article describes in detail how to renew password for users that is expired on AD using FortiGate and FortiAuthenticator. Scope FortiAuthenticator, FortiGate. Solution It is presumed that SSL-VPN authentication with FortiGate and FortiAuthenticator is working, for password renewal it is mandatory to use MSCHAPv2 on FortiGate and FortiAuthenticator. In order to renew the password, …

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Solved: How do I interpret the NPU Offload field in FortiOS session lists?

Scope FortiOS 6.2.x, 6.4.x, 7.0.x, 7.2.x Solution The following is an example output for a session list captured in FortiOS: # diagnose sys session list session info: proto=6 proto_state=01 duration=600125 expire=3585 timeout=3600 flags=00000000 socktype=0 sockport=0 av_idx=0 use=3 origin-shaper= reply-shaper= per_ip_shaper= class_id=0 ha_id=0 policy_dir=0 tunnel=/ vlan_cos=0/255 state=log may_dirty npu f00 statistic(bytes/packets/allow_err): org=1406688/22871/1 reply=1406629/22870/1 tuples=2 tx speed(Bps/kbps): …

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Solved: How do I enable traffic to pass through a specific destination without an SSL VPN split tunnel?

This document describes how to configure the SSL VPN with Split tunnel configuration in which the firewall address configured becomes a trusted destination that will not be tunneled through SSL VPN. All other destinations will be tunneled through SSL VPN. Scope FortiGate 7.0.6 or later in 7.0.x and FortiGate 7.2.1 or later in 7.2.x. Solution …

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Solved: How do I configure protection policy to prevent Man-in-the-Browser (MiTB) attacks?

This article describes how to configure protection policy to prevent Man-in-the-Browser (MiTB) attacks. Man-in-the-Browser (MiTB) attacks utilize a Trojan horse that infects a web browser and manipulates calls between the browser and its security mechanisms by taking advantage of browser vulnerabilities to modify web pages, changing content or inserting additional data to ongoing transactions. Scope …

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Solved: How do I access FortiExtender IP from different VLAN/Subnet?

This article describes steps to access the FortiExtender IP from a different VLAN/Subnet, such as by using a ping or SSH. Scope FortiExtender, FortiGate, FortiExplorer. Solution A managed FortiExtender has only one default route to the FortiGate. When FortiExtender is used with a SIM, two default routes exist on FortiExtender – one for LTE and …

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Solved: Function of DNS protection under Proxy Options

This article explains the function of DNS protection under Proxy Options. Scope FortiProxy Solution DNS protection on FortiProxy provides protection against DNS poisoning. The feature is available under Proxy Options: During transparent proxy deployment, every client performs DNS lookup to get servers IPs by themselves. However, DNS server settings cannot be controlled on every client. …

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Solved: How do I display NavPane when running accde on server with Access 2016 Runtime installed?

Question/Problem Description We have been compiling an application to .accde format since 2007. The application doesn’t expose the Navigation Pane (NavPane) window, but I have included keyboard shortcuts and password to open the window and it’s always worked well from the ACCDE. This allows me to check data in tables and queries, relink tables if …

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Solved: How do I uninstall remove Microsoft Office 365 completely including Outlook and profile?

Question/Problem Description I have execute SetuPro_OffScrub application to uninstall ALL Microsoft Office 365 program and then reinstalled Microsoft Office 365 but it did not work. Right after reinstall when I opened Microsoft Outlook, the mailbox profile was still there with the other email address inbox connected to it. Does the SetupProd_OffScrub application able to remove …

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Solved: How do I fix Windows Autopilot Configuration. TPM attestation failed. Error: 0X81039022?

Question/Problem Description I am configuring a Lenovo T 560 with Hardware Hush Configuration in Microsoft AutoPilot in Windows 10/11, Microsoft 365 and Hybrid environments. The Hardware Hush as the following steps: Step 1: Power on PC and connect to ethernet. Step 2: Press Shift + F10 at the Region selection screen. Step 3: Type: Powershell …

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