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Solved: How do I fix RemoteApp Disconnected because error occurred on the remote computer?

By: Author Alex Lim

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Home > Solved: How do I fix RemoteApp Disconnected because error occurred on the remote computer?

Problem Symptom

The detailed error message is as below:

RemoteApp Disconnected

Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network administrator for assistance.

Solved: How do I fix RemoteApp Disconnected because error occurred on the remote computer?

Follow the below solution steps to resolve RemoteApp Disconnected because error occurred on the remote computer.

Solution

Open Registry Editor to create or edit a 32 bit DWORD value registry key called RDGClientTransport:

HKCU > SOFTWARE > Microsoft > Terminal Services Client

Set the value to 1.

create or edit a 32 bit DWORD value registry key called RDGClientTransport and set it to 1.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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