The MSP marketplace is constantly evolving and understanding the big picture is a critical first step. This eBook examines the practices and trends that differentiate these “Bionic MSPs” from their lower-growth peers.
The launch of this research report marks exactly one year until the death of Windows 7. On the 14th of January 2020, Microsoft will officially end support for its nine-year-old operating system and stop providing vital security updates and patches to the thousands of organizations around the globe still running the outdated OS.
Take a closer look at the dozen ways that Citrix Workspace outperforms VMware Workspace ONE. Today’s workers expect the same flexibility and freedom in their working lives that mobile and cloud technologies have brought to their personal lives.
In 2019, targeted intrusion adversaries will continue to conduct campaigns as part of their nation-state’s national strategies. China, Russia, Iran, and the DPRK are seeking geopolitical prominence, both in their respective regions and internationally, and they will use their cyber capabilities to attain and maintain situational awareness of their neighbors and rivals. Entities in the government, defense, think tank and NGO sectors will continue to be the targets of these operations. These intrusions will likely be supported by the targeting of upstream providers in the telecommunications and technology (particularly managed service providers) sectors, and may include supply chain compromises, as was observed in 2017.
Discover three ways to implement robotics in your retail business today. As technology advances and automation becomes more intelligent, so does the opportunity for higher profitability. For retailers, the next evolution of digital disruption comes in the form of robotics. ResearchandMarkets.com projects that the global robotics market will grow to $12.36B by 2023—and retail is particularly poised to take advantage of this market.
Cyber security will undoubtedly be a topic of conversation with clients as the awareness of evolving risk heightens. In this new era of cyber security, it’s your responsibility as an MSP to understand how to successfully navigate the modern landscape and ease your clients’ minds.
This article is your guide to effectively communicating with your SMB clients and becoming the cyber security leader they need and will rely on. It covers key security terms, how to define your cyber security solution, and how to deal with common client objections to security measures.
The definition of key security terms.
MSP security standpoints with accompanying delivery tips for communicating with SMB clients.
How to clearly define your cyber security positioning and solution.
How to spin the prevalence of cyber attacks in a way that will change the way your clients think about what they need.
How to respond when you get SMB customers objecting to your cybersecurity solutions.
In today’s rapidly evolving cyber security landscape, the stakes are at an all-time high for virtually every business today. Small businesses have become the prime target of cyber attacks. As an MSP it’s your responsibility to understand how to successfully navigate the modern landscape and protect your clients.
Remote Monitoring and Management RMM 101 – Must-haves for Your IT Management Solution
Technology evolves and changes so quickly in this industry, and it can be difficult for managed services providers (MSPs) to stay up to date on the latest tools, trends and best practices.
Remote Monitoring and Management (RMM) software allows MSPs to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site.
This article is your one-stop shopping resource for all things managed IT services. Inside, you’ll discover the history and evolution of the MSP, the business case for an integrated RMM/NOC partnership, cost-benefit & TCO analysis, what to look for in an RMM/NOC provider, explore various tools and service delivery models designed to help MSPs better-serve clients, and acquire valuable insight into costs, third-party vendor evaluation criteria and more.
Dig in to The Agile Security Manifesto and learn how the four principles inside can guide and inspire you to build secure software in an agile way. The Agile Manifesto was released in 2001 as a reaction to documentation-heavy software development practices.
The impact of a 5th generation cyber-attack can be devastating to an organization. To combat today’s multi-vector mega-attacks, organizations must be proactive by utilizing advanced technologies that can prevent even the most evasive zero-day attacks. WannaCry and NotPetya introduced the 5th generation of malware. They demonstrated how multi-vector mega attacks can spread quickly from business to business across oceans and continents. Enterprise networks and cloud services as well as desktop and mobile endpoints are all targets of 5th generation attack campaigns. No industry or sector is immune.
Prevention starts now. In this article, you’ll learn:
The top 5 principles of cyber attack prevention.
How to protect all IT elements (networks and environments) with an effective and consolidated security architecture.
The cyber security technologies and strategies that prevent 5th generation cyber attacks.
How real advanced threat prevention blocks attacks before damage occurs.
We sought after the best B2B sales professionals out there so we can find out how they smash quotas. For the first time ever, we’ve created a report that’s specific for sales professionals in Singapore.
Discover what gives sales professionals a competitive edge in Singapore
Find out what’s the No. 1 factor in closing deals
Take a look at what’s contributing to the success of millennial sellers
You may be wondering what your organization could gain from implementing a tool like Matillion. There are a number of benefits that could save your business time and money, and that’s why customers like GE, Converse, and Docusign use Matillion every day.
These benefits include:
An instant-on purchase experience, to get you up and running in just a few clicks
A pay-as-you-go billing model, to eliminate lengthy procurement processes
An intuitive user interface, to minimize technical pain and speed up time-to-results
But don’t just take our word for it. Read on this case study to find out how Citrix’s ShareFile was able to actualize these benefits, and save time and money on their analytics project to reduced Matillion ETL development and maintenance efforts by around 50% faster than hand-coding with Amazon Redshift and Matillion.
Businesses of all sizes, large or small are facing cyber attacks that are growing in number, sophistication, and cost. As a result, business leaders of many organizations are making network security a top priority and looking to migrate some or all of the risk out of their IT departments and into the hands of managed security service providers (MSSPs). If you are an MSSP, this burgeoning market represents both an unprecedented opportunity and a challenge. This article will show you how you can win and retain businesses by optimizing and monetizing your security services.
This article which provide insights on:
How MSSPs can win and retain business by optimizing and monetizing security services.
Three MSSP delivery models to consider: On-Premises Services with a NOC, Advanced Services with a Security Fabric, and On-Demand, Integrate Services.
The benefits of a security fabric architecture, including how you can improve staff efficiencies, achieve and maintain competitive advantage in threat protection, and develop opportunities to monetize the capabilities of your security technology assets.
The routing mechanism currently used for internet peering has remained largely unchanged over the past few decades, but it is fraught with problems. It still relies heavily on slow manual configuration, which requires skilled engineers and is laborious and errorprone. Added to this, the lack of visibility and the limitations of the Border Gateway Protocol (BGP) used to route traffic at these peering points can impact the end user’s quality of experience (QoE), as well as profitability.
Many MSPs struggle to develop a pricing strategy that works. Delivering managed services is all about making the margins you want/need on the services you deliver. MSPs use a variety of pricing strategies today, and yours will ultimately be dictated by your business’ specific needs. But, the good news is that developing a pricing model doesn’t have to be an exercise in trial and error.
It’s time you discover the best pricing model for your needs. In this article, we’ll go through the various options for pricing available that have been designed to drive profits from successful MSPs. You’ll learn about: