MC1454344 Dynamics 365 Contact Center: Use voice biometrics to authenticate for increased security

Summary As mentioned in MC1403402, we expect macOS Golden Gate 27 to be released by Apple later this year. Microsoft Intune, the Company Portal app and the Intune MDM agent will be moving to support macOS 15 (Sequoia) and later. Since the Company Portal app for iOS and macOS are a unified app, this change …

Summary We are announcing the ability to validate knowledge and process adherence with Quality Evaluation Agent knowledge source in Dynamics 365 Customer Service. This feature will reach public preview on October 30, 2026. Microsoft 365 Message Center ID: MC1454352 Published: 8/14/2026 Last Modified: August 14, 2026 Severity: Normal Category: Stay informed Tags: New feature Status: …

Summary As mentioned in MC1403401, we expect iOS 27 and iPadOS 27 to be released by Apple later this year. Microsoft Intune, including the Intune Company Portal and Intune app protection policies (APP, also known as MAM), will require iOS/iPadOS 18 and higher shortly after the iOS/iPadOS 27 release. Microsoft 365 Message Center ID: MC1454371 …

Summary Beginning September 14, 2026, the =COPILOT function in Microsoft Excel will no longer be available. This function is currently offered as a preview feature through the Insider and Frontier programs. Customers can continue using Copilot in Excel through the Copilot side pane, which provides many of the same AI-powered capabilities, including summarizing text, classifying …

Summary We’re updating Agent Builder to make creating and configuring agents simpler and more intuitive. New agents will have capabilities enabled by default, providing access similar to Microsoft 365 Copilot. Builders can continue to customize and scope capabilities as needed to support specialized tasks and organizational requirements. We are also introducing an improved configuration experience …

Summary Microsoft is bringing content from AI Skills Navigator into Learning Agent. This update enables users to discover curated AI learning resources through natural language conversations without needing to search separate learning catalogs. Microsoft 365 Message Center ID: MC1454381 Published: 8/14/2026 Last Modified: August 14, 2026 Severity: Normal Category: Stay informed Tags: New feature, User …

Summary To support upcoming Microsoft Defender infrastructure changes, organizations must ensure devices are updated to Microsoft Defender for Endpoint for Android version 1.0.9107.0101 or later. Devices running older app versions may experience disruption to mobile threat protection capabilities after the infrastructure update, and administrators should communicate the update requirement to affected users. Microsoft 365 Message …

Summary Microsoft is retiring support for Microsoft Loop components in OneNote for the web. After this change, users will no longer be able to insert Loop components while using OneNote for the web. To support a smooth transition, existing Loop components on OneNote pages will not be removed and no data will be lost. Existing …

Summary We’re simplifying access to Copilot Chat in the Microsoft 365 Copilot mobile app (iOS and Android). With this update, two legacy mobile-only controls will no longer restrict Copilot Chat access in the mobile app: the Intune policy “com.microsoft.office.officemobile.BingChatEnterprise.IsAllowed” and Privacy control “Analyze content”. This change helps provide a more consistent Copilot Chat experience across …

Summary Copilot Analytics Labs is a new self-service hub designed to help organizations accelerate Copilot and agent analytics. The hub provides ready-to-use templates, sample code, prompts, research, and guidance to help analytics leaders, program managers, and data scientists measure adoption, usage, business impact, and return on investment (ROI) for AI initiatives. Learn more at Copilot …

Summary We’re introducing the third-generation Microsoft 365 sharing experience to make collaboration simpler, smarter, and more secure by default. At the center of this update is a new hero link—a single sharing link that controls access to a file or folder. Microsoft 365 Message Center ID: MC1454378 Published: 8/14/2026 Last Modified: August 14, 2026 Severity: …

Summary Copilot Analytics Labs is a new self-service hub designed to help organizations accelerate Copilot and agent analytics. The hub provides ready-to-use templates, sample code, prompts, research, and guidance to help analytics leaders, program managers, and data scientists measure adoption, usage, business impact, and return on investment (ROI) for AI initiatives. Learn more at Copilot …

Summary Microsoft is removing support for Teams Shifts Connection PowerShell cmdlets in Microsoft Teams PowerShell Module 7.9.0. Organizations that currently use these cmdlets to manage Teams Shifts connector scenarios will no longer be able to rely on them after upgrading to version 7.9.0 or later. Microsoft 365 Message Center ID: MC1454390 Published: 8/14/2026 Last Modified: …

Summary The Learning Coach Agent (Learning Coach) in Microsoft 365 Copilot will be retired during the first week of October 2026. Users will no longer be able to access the Learning Coach agent through Microsoft 365 Copilot after the retirement date. Existing Learning Coach experiences, entry points, and associated functionality will be removed as part …

Summary We’re updating the tuning experience for Microsoft 365 Copilot declarative agents. As part of this transition, Copilot Tuning capabilities currently available through selected Agent Builder templates will be temporarily paused while we move the experience to Microsoft Copilot Studio. This change prepares for a new tuning experience that will use a skill-based architecture and …

Summary To strengthen protection against abuse and ensure fair use of Exchange Online resources, we are updating how the Tenant External Recipient Rate Limit (TERRL) quota is calculated for certain tenants. These changes improve how quotas account for tenant age (how long the tenant has existed since creation), trial subscriptions, and educational organizations using free …

Summary We’re updating the SharePoint Online PowerShell setting EnableSensitivityLabelForVideoFiles so it applies to both MP4 video files and Microsoft Clipchamp project files (.clipchamp). Today, this setting controls sensitivity label support for MP4 files only. After this change, the setting will also control sensitivity label behavior for .clipchamp files. This update creates a more consistent experience …

Summary As part of our ongoing efforts to simplify the Copilot experience for customers, we are beginning to roll out additional updates in the coming weeks. Like other Microsoft 365 apps, Copilot is moving to a single app experience across personal and work accounts. As part of this update, users will see clearer visual indicators …

Summary We are updating how users access document summarization in Microsoft Word. Beginning in late August 2026, the current Top of Doc summarization experience will transition to other Copilot in Word surfaces. This change creates a more unified Copilot experience in Word while preserving users’ ability to quickly understand document content. The document summarization capability …

Summary Microsoft Teams is introducing a new capability that allows admins to configure mandatory pre-meeting consent for participants. This feature helps organizations meet compliance and regulatory requirements by ensuring attendees acknowledge custom terms or disclaimers before joining meetings, such as recording notices or responsible AI usage guidelines. Consent acknowledgments are recorded in audit logs to …

Summary If you are an IT admin with questions about managing and updating Windows, we want to help. Every third Thursday of the month, we host a live chat-based event on the Tech Community called Windows Office Hours. Members of the Windows, Microsoft Intune, Windows Autopilot, Windows Autopatch, and Windows 365 engineering teams will be …

Summary We are announcing Continuous Access Evaluation (CAE) rollout for user sign-in flows to Dataverse as part of ongoing security enhancements for Power Platform. This change affects interactive user access to Dataverse and relies on Microsoft Entra Conditional Access policies for near real-time session evaluation. This rollout will begin on August 17, 2026, starting with …

Summary Macro region geography enablement affects environment provisioning and enables customers to select a macro region geography during environment creation. Published: 31 Jul 2026 Expires: 1 Jan 2027 Last updated: 13 Aug 2026 Tags: Dynamics 365 Apps, Power Platform, New feature How does this affect me? With this change: Customers will select a macro region …

Summary We are announcing the ability to create multiple budget drafts for what-if analysis in Dynamics 365 Project Operations. This feature will reach public preview on August 31, 2026. Microsoft 365 Message Center ID: MC1454005 Published: 8/13/2026 Last Modified: August 13, 2026 Severity: Normal Category: Stay informed Tags: New feature Status: Launched Products & Platforms: …

Summary We are announcing the ability to enable self-service site ownership transfer in Power Pages. This feature will reach general availability on September 15, 2026. Microsoft 365 Message Center ID: MC1454011 Published: 8/13/2026 Last Modified: August 13, 2026 Severity: Normal Category: Stay informed Tags: New feature Status: Launched Products & Platforms: Power Platform How does …

Summary We are announcing the ability to enrich insights with Microsoft Teams meeting transcripts in Dynamics 365 Sales. This feature will reach general availability on August 30, 2026. Microsoft 365 Message Center ID: MC1454022 Published: 8/13/2026 Last Modified: August 13, 2026| Severity: Normal Category: Stay informed Tags: New feature Status: Launched Products & Platforms: Dynamics …

Summary We are announcing the addition of intraday performance reports in Dynamics 365 Customer Service. This new report will reach public preview on August 28, 2026. Microsoft 365 Message Center ID: MC1454032 Published: 8/13/2026 Last Modified: August 13, 2026 Severity: Normal Category: Stay informed Tags: New feature Status: Launched Products & Platforms: Dynamics 365 Apps …

Summary Dynamics 365 Finance is adding a diagnostic to detect corruption in source document budget control tracking. Finance teams can identify affected budget-controlled documents before running repair activities, making remediation easier and more targeted. The feature helps uncover orphaned tracking records or broken relieving relationships and supports use of existing budget control data maintenance tools. …

Summary Dynamics 365 Commerce eCommerce Platform is being modernized as part of Commerce version 10.0.49. The updated SDK will support Node.js 22 and Node.js 24, with Node.js 24 recommended. The online SDK will support TypeScript 4.2.4 only; TypeScript 3.x is no longer supported. Teams that build or maintain Commerce eCommerce solutions should upgrade to SDK …

Summary Dynamics 365 Finance is gaining a new fixed asset transfer capability between legal entities, including the option to process the transfer as a disposal. The feature adds previewing of source and destination asset financial details and automates related acquisition and disposal postings. A separate enhancement improves the process for correcting fixed asset reporting currency …

Summary Dynamics 365 Finance will improve performance when selecting bridge transactions during the bank clearance process. Finance teams working in bank clearance should see faster loading and response times, especially with large transaction volumes. The change is intended to reduce delays at period close and keep the transaction selection experience responsive as volumes grow. This …

Summary Dynamics 365 Finance is adding pre-retrieval filtering for bridge transactions in the bank clearance process to improve transaction selection performance. Users will be able to narrow results by bank account, vendor/customer account, payment reference, check number, and date range before transactions load. The change is intended to reduce data loading time and improve responsiveness, …

Summary Microsoft is adding built-in archiving for historical load and work data in Dynamics 365 Supply Chain Management to help improve database health. The feature supports archiving/removal of records from several warehouse/load-related tables, including load, shipment, work, and work inventory/transaction tables. This is a new capability for Finance and Operations Apps / Dynamics 365 Supply …

Summary Dynamics 365 Finance will expand financial tag population into additional payment and bank reconciliation scenarios. The change affects customer and vendor payment journals generated from payment proposals, related account and offset account lines, and advanced bank reconciliation matching rule actions. Financial tags will continue to follow transaction defaulting rules; default values on primary data …

Summary Dynamics 365 Finance is adding support for transferring fixed assets between legal entities. The feature includes previews of acquisition cost, accumulated depreciation, and net book value before transfer. It can automatically create the destination asset or use an existing asset, and posts acquisition/disposal transactions across source and destination entities. Reporting currency adjustment enhancements are …

What are the best 4-month medical assistant programs for under 3000 dollars? Stop trying to hire more RNs. Discover how a 4-month, $2,500 training model and AI-powered sensors are actually solving the massive nursing shortage today. Key Takeaways What: Accelerated 4-month vocational training and AI-driven workflow automation. Why: To bridge the 1.1 million nurse deficit …

How can I automate my pull request reviews to stop software regressions? Tired of AI-generated bugs? Learn how context-aware reviews cut production defects by 48% and reduce review time by 70% for over 15,000 organizations. Key Takeaways What: AI-powered code review and automated debugging systems. Why: These tools reduce production defects by 48% and slash …

Summary Dynamics 365 Project Operations is adding support for calculating revenue recognition separately from billing milestones for fixed-price project contract lines. Organizations can define a dedicated contract line value and use it to calculate revenue recognition based on stand-alone selling price or project effort. This change is intended to improve financial accuracy and help align …

Summary Dynamics 365 Project Operations is adding an option to calculate project revenue recognition using cost estimates instead of EAC. The change is intended to produce steadier percentage-of-completion calculations, clearer project financial reporting, and improved audit traceability. This is a feature announcement for Dynamics 365 Apps / Project Operations users; it is not a tenant-wide …

Summary Dynamics 365 Project Operations is gaining the ability to match subcontractor vendor invoices to project actuals for more accurate invoice validation and cost tracking. The feature is aimed at procurement managers, project accountants, and accounts payable users working in finance and operations apps integrated with ERP. It reduces manual reconciliation, improves exception handling, and …

Summary Dynamics 365 Project Operations is gaining support for the beginning balances feature, which lets organizations define and import opening balances during migration from legacy systems. The feature preserves historical project cost, budget, and progress data so financial continuity is maintained after cutover. This is primarily relevant for implementations, upgrades, or migrations into Project Operations. …

Summary Dynamics 365 Supply Chain Management will add a feature to enforce same-batch selection for raw materials used in production and batch orders. The feature helps ensure consumed raw materials come from a single batch, improving traceability and supporting quality-controlled manufacturing scenarios. Product designers and production engineers can set the rule at the released-product level …