Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP

The MSP marketplace is constantly evolving and understanding the big picture is a critical first step. This eBook examines the practices and trends that differentiate these “Bionic MSPs” from their lower-growth peers.

Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP
Best Practices from the Top-Growing MSPs: How to Transform Your Business to Become a Bionic MSP

Each year Kaseya conducts an extensive worldwide survey of MSPs to provide visibility into MSP market growth, highlight behaviors and strategies that set the successful MSPs apart from the pack, and uncover the leading technologies most beneficial to MSP customers. The results shed a wealth of knowledge about the types of services MSPs currently offer, how these services are prices, and how the MSP business has changed over the past year.
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365 Days Until The Death of Windows 7, How enterprises are preparing for security disaster?

The launch of this research report marks exactly one year until the death of Windows 7. On the 14th of January 2020, Microsoft will officially end support for its nine-year-old operating system and stop providing vital security updates and patches to the thousands of organizations around the globe still running the outdated OS.

Death of Windows 7

While Microsoft has announced that it will offer an extended support package for the largest organizations, this support will come at a price. Learn what it could cost your organization with our Death of Windows 7 Calculator.
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Digital Workspace Showdown: Why Citrix Workspace is a better choice than VMware Workspace ONE

Take a closer look at the dozen ways that Citrix Workspace outperforms VMware Workspace ONE. Today’s workers expect the same flexibility and freedom in their working lives that mobile and cloud technologies have brought to their personal lives.

Why Citrix Workspace is a bet er choice than VMware Workspace ONE

That, in a nutshell, is likely the primary reason why you’re looking into implementing a digital workspace solution. Digital workspaces make work possible no matter where your workers are located, or what devices or applications they use.
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CrowdStrike 2019 Global Threat Report: Predictions and Recommendations

In 2019, targeted intrusion adversaries will continue to conduct campaigns as part of their nation-state’s national strategies. China, Russia, Iran, and the DPRK are seeking geopolitical prominence, both in their respective regions and internationally, and they will use their cyber capabilities to attain and maintain situational awareness of their neighbors and rivals. Entities in the government, defense, think tank and NGO sectors will continue to be the targets of these operations. These intrusions will likely be supported by the targeting of upstream providers in the telecommunications and technology (particularly managed service providers) sectors, and may include supply chain compromises, as was observed in 2017.

2019 Global Threat Report
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Smart Robotics in Action – Leads the way for Retail Optimization Revolution

Discover three ways to implement robotics in your retail business today. As technology advances and automation becomes more intelligent, so does the opportunity for higher profitability. For retailers, the next evolution of digital disruption comes in the form of robotics. ResearchandMarkets.com projects that the global robotics market will grow to $12.36B by 2023—and retail is particularly poised to take advantage of this market.

Smart Robotics
Smart Robotics

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MSP Guide: Explaining Cyber Security to Clients

Cyber security will undoubtedly be a topic of conversation with clients as the awareness of evolving risk heightens. In this new era of cyber security, it’s your responsibility as an MSP to understand how to successfully navigate the modern landscape and ease your clients’ minds.

Cyber Security

This article is your guide to effectively communicating with your SMB clients and becoming the cyber security leader they need and will rely on. It covers key security terms, how to define your cyber security solution, and how to deal with common client objections to security measures.

  • The definition of key security terms.
  • MSP security standpoints with accompanying delivery tips for communicating with SMB clients.
  • How to clearly define your cyber security positioning and solution.
  • How to spin the prevalence of cyber attacks in a way that will change the way your clients think about what they need.
  • How to respond when you get SMB customers objecting to your cybersecurity solutions.

In today’s rapidly evolving cyber security landscape, the stakes are at an all-time high for virtually every business today. Small businesses have become the prime target of cyber attacks. As an MSP it’s your responsibility to understand how to successfully navigate the modern landscape and protect your clients.

Cyber Security
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Remote Monitoring and Management RMM 101 – Must-haves for Your IT Management Solution

Remote Monitoring and Management RMM 101 – Must-haves for Your IT Management Solution

Technology evolves and changes so quickly in this industry, and it can be difficult for managed services providers (MSPs) to stay up to date on the latest tools, trends and best practices.

Remote Monitoring and Management (RMM) software allows MSPs to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site.

Remote Monitoring and Management RMM 101 - Must-haves for Your IT Management Solution

This article explores today’s dynamic RMM landscape, offers real-world insights, recommendations designed to help you find the perfect platform, problems plagued by MSPs in the past and six key modern RMM requirements you should keep in mind when shopping for an RMM platform – one that will set you up for success both today and in the future.
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Continuum eBook: The Definitive Guide to Managed IT Services

This article is your one-stop shopping resource for all things managed IT services. Inside, you’ll discover the history and evolution of the MSP, the business case for an integrated RMM/NOC partnership, cost-benefit & TCO analysis, what to look for in an RMM/NOC provider, explore various tools and service delivery models designed to help MSPs better-serve clients, and acquire valuable insight into costs, third-party vendor evaluation criteria and more.

The Definitive Guide to Managed IT Services
The Definitive Guide to Managed IT Services

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5th Generation Cyber Attack (Gen V) Prevention with Security Technologies and Strategies

The impact of a 5th generation cyber-attack can be devastating to an organization. To combat today’s multi-vector mega-attacks, organizations must be proactive by utilizing advanced technologies that can prevent even the most evasive zero-day attacks. WannaCry and NotPetya introduced the 5th generation of malware. They demonstrated how multi-vector mega attacks can spread quickly from business to business across oceans and continents. Enterprise networks and cloud services as well as desktop and mobile endpoints are all targets of 5th generation attack campaigns. No industry or sector is immune.

5th Generation Cyber Attack (Gen V) Prevention with Security Technologies and Strategies
5th Generation Cyber Attack (Gen V) Prevention with Security Technologies and Strategies

Prevention starts now. In this article, you’ll learn:

  • The top 5 principles of cyber attack prevention.
  • How to protect all IT elements (networks and environments) with an effective and consolidated security architecture.
  • The cyber security technologies and strategies that prevent 5th generation cyber attacks.
  • How real advanced threat prevention blocks attacks before damage occurs.

Prevention is the key to defending against today’s advanced cyber attacks. Read on this article for a clear understanding of today’s 5th generation threats and the Gen V solutions purpose-built to stop them, to learn how you can protect your organization against cyber threats with Infinity security architecture.
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LinkedIn eBook: Discover How Singapore’s Top Sellers are Closing Deals

We sought after the best B2B sales professionals out there so we can find out how they smash quotas. For the first time ever, we’ve created a report that’s specific for sales professionals in Singapore.

LinkedIn eBook: Discover How Singapore's Top Sellers are Closing Deals
LinkedIn eBook: Discover How Singapore’s Top Sellers are Closing Deals

What’s inside:

  • Discover what gives sales professionals a competitive edge in Singapore
  • Find out what’s the No. 1 factor in closing deals
  • Take a look at what’s contributing to the success of millennial sellers
  • And much more!

Empower your sales teams with The State of Sales 2019 – Singapore Edition.
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Case Study: Learn how Citrix saves time and money on analytics with Matillion ETL for Amazon Redshift

You may be wondering what your organization could gain from implementing a tool like Matillion. There are a number of benefits that could save your business time and money, and that’s why customers like GE, Converse, and Docusign use Matillion every day.

These benefits include:

  • An instant-on purchase experience, to get you up and running in just a few clicks
  • A pay-as-you-go billing model, to eliminate lengthy procurement processes
  • An intuitive user interface, to minimize technical pain and speed up time-to-results

But don’t just take our word for it. Read on this case study to find out how Citrix’s ShareFile was able to actualize these benefits, and save time and money on their analytics project to reduced Matillion ETL development and maintenance efforts by around 50% faster than hand-coding with Amazon Redshift and Matillion.

Case Study: Learn how Citrix saves time and money on analytics with Matillion ETL for Amazon Redshift
Case Study: Learn how Citrix saves time and money on analytics with Matillion ETL for Amazon Redshift

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Fortinet White Paper – How MSSPs Can Maximize Revenues With Various Security Service Models

Businesses of all sizes, large or small are facing cyber attacks that are growing in number, sophistication, and cost. As a result, business leaders of many organizations are making network security a top priority and looking to migrate some or all of the risk out of their IT departments and into the hands of managed security service providers (MSSPs). If you are an MSSP, this burgeoning market represents both an unprecedented opportunity and a challenge. This article will show you how you can win and retain businesses by optimizing and monetizing your security services.

How MSSPs Can Maximize Revenues With Various Security Service Models
How MSSPs Can Maximize Revenues With Various Security Service Models

This article which provide insights on:

  • How MSSPs can win and retain business by optimizing and monetizing security services.
  • Three MSSP delivery models to consider: On-Premises Services with a NOC, Advanced Services with a Security Fabric, and On-Demand, Integrate Services.
  • The benefits of a security fabric architecture, including how you can improve staff efficiencies, achieve and maintain competitive advantage in threat protection, and develop opportunities to monetize the capabilities of your security technology assets.

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Automated Peering Engineering – Peering optimization in a modern internet world

The routing mechanism currently used for internet peering has remained largely unchanged over the past few decades, but it is fraught with problems. It still relies heavily on slow manual configuration, which requires skilled engineers and is laborious and errorprone. Added to this, the lack of visibility and the limitations of the Border Gateway Protocol (BGP) used to route traffic at these peering points can impact the end user’s quality of experience (QoE), as well as profitability.

Automated Peering Engineering - Peering optimization in a modern internet world
Automated Peering Engineering – Peering optimization in a modern internet world

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Pricing Made MSPeasy – Discover the Best Pricing Model for Your Needs

Many MSPs struggle to develop a pricing strategy that works. Delivering managed services is all about making the margins you want/need on the services you deliver. MSPs use a variety of pricing strategies today, and yours will ultimately be dictated by your business’ specific needs. But, the good news is that developing a pricing model doesn’t have to be an exercise in trial and error.

Pricing Made MSPeasy - Discover the Best Pricing Model for Your Needs

It’s time you discover the best pricing model for your needs. In this article, we’ll go through the various options for pricing available that have been designed to drive profits from successful MSPs. You’ll learn about:

  • Recurring costs and overhead
  • SLA- and Value-based pricing
  • A la carte vs. bundled
  • And more

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