What are you doing to improve your customer’s products usage experience?
Data-enabled solutions enable software companies to deliver data-led customer-centric experiences, and gain operational scalability—providing application strategy and methodology is planned according to business needs.
You probably can’t exaggerate how much your organization relies on email. From valuable contacts to the vital messages themselves to the often sensitive attachments, your email systems contain some of the most important data in any organization. So, how can you ensure that data is being protected from things like ransomware, insider threats and accidents? Luckily, there’s a single solution that can prevent, or mitigate, all three of these common threats. Unfortunately protecting that data is increasingly challenging.
Media companies are well aware of shifting consumption patterns and realize the need for change. However, where to start in the digital journey can be confusing and daunting. A constantly changing digital landscape and shifting audience usage patterns makes it challenging for companies to know where and how to fully commit.
From traditional industrial robotic systems to today’s latest collaborative robots (or “cobots”), robots rely on sensors that generate increasingly massive volumes of highly varied data.
This data can help build better machine learning (ML) and artificial intelligence (AI) models that robots rely on to become “autonomous,” making real-time decisions and navigating in dynamic real-world environments. Industrial robots are typically placed in “caged” environments; a human entering that environment stops robot movement for safety reasons. But limiting human/robot collaboration prevents the realization of many benefits. Robots with autonomous capabilities would enable the safe and productive co-existence of humans and robots. Continue reading “How Sensor Data is Powering ML and AI in Next-Generation Robotics”
There are plenty of BI solutions on the market that will let you push a button and get an answer. But if you can’t explain how you got the answer, or what it means, it’s no good. Most self-service BI solutions can only display what has already happened. And most have a predefined path of analysis that gives users very little creative freedom. A different type of self-service solution, SAS Visual Analytics limits the amount of IT involvement in routine tasks, yet leaves ultimate data control and governance in IT’s hands. So business users can quickly and easily investigate and interrogate the data to find out why something happened – to uncover the root cause behind the “what.” And they can do it in seconds or minutes, not hours or days, without any help from IT.
There’s a different type of self-service solution that limits the amount of IT involvement in routine tasks yet leaves ultimate data control and governance in IT’s hands. Read this article to learn how the right self-service BI solution:
Gives non-technical business users access to easy-to-understand data that helps them answer new questions.
Enables you to explore and analyse data in seconds – not hours or days.
Limits the amount of IT involvement in routine tasks.
Leaves ultimate data control and governance in IT’s hands.
The difference between satisfaction and delight lies with the customer’s experience of a particular interaction or transaction.
Yes, to satisfying customers is key – but it’s a minimum standard. Delighting customers and providing extraordinary experiences are what you should be aiming for. You need to put yourself in your customers’ shoes.
The 5 ways to make your customers happier uncovers:
the three things you need to align to create personalized content
the key to surfacing more relevant product recommendations
how to make your contextual messaging impactful and actionable
which channels offer the best experience for your customers
Despite rumors of decline, email continues to be the most powerful of the online channels. And the results reported by marketers speak for themselves: the average ROI for every pound/dollar spent on email marketing is £42/$42.
Now, growing your ecommerce business with email, you can see the important role email plays in your ecommerce strategy.
Read on this article and learn more about:
Growing your contact list
How to utilize automated email programs that’ll grow your business