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Alex Lim

I'm Alex Lim, an IT Technical expert passionate about exploring the complexities of computer systems and networks. My journey in this field is fueled by hands-on experience, collaborating with like-minded professionals to share knowledge, as well as my own continuous learning. I blend these insights to provide reliable and practical solutions for those facing technical challenges. The ever-evolving world of technology is my sanctuary, where I often find inspiration for my work. My goal is to offer guidance that resonates with the real-life challenges and joys of working in the IT industry. You can reach me at [email protected] or follow him on Website | Twitter | Facebook

Nearly 90,000 Exposed in Law Firm Attacks Social engineering attacks at Baker McKenzie and Troutman Pepper Locke exposed nearly 90,000 people’s personal information. Neither firm reported unauthorized system access, suggesting attackers obtained confidential documents by deceiving employees. Employees may have legitimate reasons to access confidential files, but external transfers should require additional verification. Require independent …

Read More about Security News Update: How Did Social Engineering Attacks Expose 90,000 People at Major Law Firms? and more

OpenAI ships ChatGPT Images 2.6 with GIF output and 6-second image generation OpenAI just dropped Images 2.6, and it is a solid upgrade worth knowing about. The headline feature: you can now generate animated GIFs from a text prompt or a photo. You can tweak the speed and edit individual frames. The model keeps characters …

Read More about AI News Update: How To Create Animated GIFs in ChatGPT Images 2.6—and Is It Really 50% Faster? and more

OpenAI Says ChatGPT Search Volume Has Reached 20% of Google’s OpenAI says ChatGPT now processes search queries at a volume equal to 20% of Google’s, highlighting how quickly AI-powered search is becoming a major alternative to traditional search engines. Adam Fry, OpenAI’s consumer product lead for ChatGPT, shared the figure at a press event on …

Read More about AI News Update: Is ChatGPT Replacing Google Search? What 20% Search Volume Means for the Future of Search and more

WAF Insights for Azure Application Gateway Web Application Firewall (WAF) is now generally available. WAF Insights is a built-in experience in the WAF policy that brings WAF logs and metrics together in interactive dashboards, so you can investigate blocked requests, analyze attack patterns, and identify false positives without writing queries. Azure update ID: 579280 Published: …

Read More about AZ579280 Generally Available: WAF Insights for Azure Application Gateway

AI is accelerating vulnerability discovery and analysis, increasing the importance of timely protection. Windows is expanding the use of AI-assisted capabilities across vulnerability discovery, remediation, validation, and post-release monitoring, while keeping human judgment and accountability central to engineering decisions. Once a security update and associated guidance are publicly available, attackers may be able to analyze …

Read More about MC1540093 Strengthen protection with timely Windows security updates

Starting on November 30, 2026, AI-generated descriptions for model driven apps will have reached end of support. Message ID: MC1540110 Published: Nov 5, 2026 Service: Power Apps Tag: Retirement How does this affect me? The Create descriptions using AI option will no longer be available in the Publish dialog or the app designer Settings panel. …

Read More about MC1540110 Power Apps: Information regarding the end of support for AI-generated descriptions for model driven apps

Voters block AI data centers Voters rejected data center development in 40 of 41 ballot measures across 10 states on Tuesday, delivering a sharp rebuke to the AI infrastructure boom that Big Tech and hyperscalers have been racing to build. Ohio accounted for more than half of the measures, with 21 on the ballot, and …

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Summary Dynamics 365 Contact Center is adding bullseye routing with user groups for conversation orchestration. Admins can create bullseye routing playbooks that assign queues to user groups and define wait-time thresholds per tier. As conversations wait longer, the eligible agent pool expands automatically to include additional tiers. Existing bullseye routing configurations continue to work without …

Read More about MC1538962 Dynamics 365 Contact Center: Use bullseye routing with user groups to orchestrate conversations

Summary Dynamics 365 Contact Center is adding natural language playbooks to orchestrate conversation distribution. Users can configure playbooks to manage routing, priority escalation, overflow handling, preferred representative assignment, and bullseye routing as conversations evolve. Playbooks are created through guided templates with validation to catch conflicts before publishing. Publishing a playbook consumes Copilot credits, but runtime …

Read More about MC1538980 Dynamics 365 Contact Center: Orchestrate conversation distribution with natural language playbooks