The latest Salesforce Certified Administrator ADM 201 certification actual real practice exam question and answer (Q&A) dumps are available free, which are helpful for you to pass the Salesforce Certified Administrator ADM 201 exam and earn Salesforce Certified Administrator certification.
Exam Question 381
What feature would a system administrator implement to allow AW Computing’s prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
A. Auto Response Rules
B. Assignment Rules
C. Web-to-Lead
D. Escalation Rules
Correct Answer:
C. Web-to-Lead
Exam Question 382
When a Lead is converted, an Account, Contact and _______ record are created.
A. Lead
B. Case
C. Campaign
D. Opportunity
Correct Answer:
D. Opportunity
Exam Question 383
Queues can be made up of the following
A. Users
B. Public Groups
C. Roles
D. Profiles
E. External Chatter Users
Correct Answer:
A. Users
B. Public Groups
C. Roles
Exam Question 384
Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
A. True
B. False
Correct Answer:
A. True
Exam Question 385
The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will
A. Create 3 assignment rules
B. Create 1 assignment rule with multiple criteria entries
C. Create an assignment rule and 2 workflow rules
D. Use workflow rules to accomplish this
Correct Answer:
B. Create 1 assignment rule with multiple criteria entries
Exam Question 386
Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.
A. True
B. False
Correct Answer:
A. True
Exam Question 387
When Chatter is enabled in an org, the following happens (choose all that apply).
A. The Chatter app is added to the Force.com app menu
B. The Chatter tab is added to all standard apps
C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
D. All users are added to the All Chatter group
E. All of the above
Correct Answer:
A. The Chatter app is added to the Force.com app menu
B. The Chatter tab is added to all standard apps
C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
Exam Question 388
The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)
A. Make posts
B. View comments
C. Upload files
D. Join groups
E. View records
Correct Answer:
A. Make posts
B. View comments
C. Upload files
D. Join groups
Exam Question 389
Chatter External license allow users outside the company to join public Chatter groups.
A. True
B. False
Correct Answer:
B. False
Exam Question 390
Who can invite Chatter customers into a Chatter group?
A. The system admin
B. Group owner
C. All Chatter users
D. None of the above
Correct Answer:
A. The system admin
B. Group owner