The latest Salesforce Certified Administrator ADM 201 certification actual real practice exam question and answer (Q&A) dumps are available free, which are helpful for you to pass the Salesforce Certified Administrator ADM 201 exam and earn Salesforce Certified Administrator certification.
Exam Question 201
Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?
A. Summary
B. Matrix
C. Tabular
Correct Answer:
B. Matrix
Exam Question 202
Every profile, including profiles associated with Customer Portal users must have at least one visible app.
A. True
B. False
Correct Answer:
B. False
Exam Question 203
Which statements are true about Cloud Scheduler?
Choose 3 answers.
A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only.
B. Cloud Scheduler is now enabled by default for all organizations.
C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages.
D. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting.
E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.
Correct Answer:
B. Cloud Scheduler is now enabled by default for all organizations.
C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages.
E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.
Exam Question 204
Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.
A. True
B. False
Correct Answer:
B. False
Exam Question 205
What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?
A. The account and contact will automatically be overwritten.
B. A new account and contact will be created with different Salesforce ID.
C. You can choose to update the existing account and contact.
D. The records will automattically update.
E. The conversion will fail.
Correct Answer:
C. You can choose to update the existing account and contact.
Exam Question 206
You can not use the browser’s print function to print reports.
A. True
B. False
Correct Answer:
B. False
Exam Question 207
This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support
A. Ideas
B. Community
C. None of the Above
D. Sales Cloud
E. Service Cloud2
F. Sales Cloud2
Correct Answer:
E. Service Cloud2
Exam Question 208
How many workflow rules can you create per entity?
A. 10
B. 15
C. 20
D. 25
Correct Answer:
D. 25
Exam Question 209
What is the default report format for new reports created in report builder?
A. Summary
B. Tabular
C. Matrix
Correct Answer:
B. Tabular
Exam Question 210
Which of the following is part of the Sales Cloud 2.
Choose 4 answers.
A. Accounts and Contacts
B. Cases
C. Marketing and Leads
D. Solutions
E. Content Library
F. Opportunities and Quotes
Correct Answer:
A. Accounts and Contacts
C. Marketing and Leads
E. Content Library
F. Opportunities and Quotes
Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
