Salesforce Certified Administrator ADM 201 Exam Questions and Answers – Page 4

The latest Salesforce Certified Administrator ADM 201 certification actual real practice exam question and answer (Q&A) dumps are available free, which are helpful for you to pass the Salesforce Certified Administrator ADM 201 exam and earn Salesforce Certified Administrator certification.

Exam Question 381

What feature would a system administrator implement to allow AW Computing’s prospects/customers to complete a form on the corporate website and have that data automatically become a lead in Salesforce?
A. Auto Response Rules
B. Assignment Rules
C. Web-to-Lead
D. Escalation Rules

Correct Answer:
C. Web-to-Lead

Exam Question 382

When a Lead is converted, an Account, Contact and _______ record are created.
A. Lead
B. Case
C. Campaign
D. Opportunity

Correct Answer:
D. Opportunity

Exam Question 383

Queues can be made up of the following
A. Users
B. Public Groups
C. Roles
D. Profiles
E. External Chatter Users

Correct Answer:
A. Users
B. Public Groups
C. Roles

Exam Question 384

Assignment rules allow Leads and Cases to be automatically assigned to users and queues based on criteria defined by the system administrator.
A. True
B. False

Correct Answer:
A. True

Exam Question 385

The system administrator needs to ensure that all Leads coming from the website are assigned a website lead queue, that all Leads for a recent trade show are assigned to Matt Wilson and all other leads are assigned to Phil Smith. The system administrator will
A. Create 3 assignment rules
B. Create 1 assignment rule with multiple criteria entries
C. Create an assignment rule and 2 workflow rules
D. Use workflow rules to accomplish this

Correct Answer:
B. Create 1 assignment rule with multiple criteria entries

Exam Question 386

Auto response rules can be used to send an automated yet tailored response to customers based on the information they provide via the Web-to-lead form.
A. True
B. False

Correct Answer:
A. True

Exam Question 387

When Chatter is enabled in an org, the following happens (choose all that apply).
A. The Chatter app is added to the Force.com app menu
B. The Chatter tab is added to all standard apps
C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter
D. All users are added to the All Chatter group
E. All of the above

Correct Answer:
A. The Chatter app is added to the Force.com app menu
B. The Chatter tab is added to all standard apps
C. Accounts, Contacts, Cases, Leads and Opportunities are enabled for Chatter

Exam Question 388

The Chatter Free license gives users the ability to access People, Profiles, Groups and Files as well as (choose all that apply)
A. Make posts
B. View comments
C. Upload files
D. Join groups
E. View records

Correct Answer:
A. Make posts
B. View comments
C. Upload files
D. Join groups

Exam Question 389

Chatter External license allow users outside the company to join public Chatter groups.
A. True
B. False

Correct Answer:
B. False

Exam Question 390

Who can invite Chatter customers into a Chatter group?
A. The system admin
B. Group owner
C. All Chatter users
D. None of the above

Correct Answer:
A. The system admin
B. Group owner