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Alex Lim

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

Learn how to migrate domain controllers from older versions of Windows Server to newer versions, such as Windows Server 2016, 2019, or 2022, using the best practices and tools. Domain controllers are the core of Active Directory Domain Services (AD DS), which provide identity and access management for Windows-based networks. Domain controllers store and replicate …

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Learn how to run a PowerShell script as administrator with unrestricted execution policy in your Active Directory domain. PowerShell is a powerful scripting language that can automate various tasks and manage different aspects of Windows systems. However, PowerShell also has some security features that can prevent you from running scripts that are not trusted or …

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In iOS 17, the enhanced capabilities of Home Screen widgets offer a seamless way to execute actions that would typically demand launching specific applications. Apple has revamped the functionality of Home Screen widgets in iOS 17 by granting developers the ability to craft interactive widgets. Unlike their predecessors that solely presented static information, these widgets …

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Vivaldi, renowned for its extensive customization options, allows you to tailor its hotkeys without relying on extensions. Here’s how to customize Vivaldi’s keyboard shortcuts using the browser’s settings: Press Ctrl + F12 to open Vivaldi’s Settings window. Click the “Keyboard” tab within the Settings window. Select Windows, View, Tab, or Page to access shortcut settings …

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Firefox, like some other web browsers, lacks native settings for customizing keyboard shortcuts. While AutoControl isn’t available for Firefox, you can still personalize your hotkeys using the Shortkeys add-on (compatible with Chrome, Opera, and Edge as well). Follow these steps to install and customize hotkeys in Firefox: Click “Add to Firefox” on the Shortkeys download …

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Google Chrome and Microsoft Edge lack built-in options for customizing keyboard shortcuts. However, you can achieve this by adding extensions to these browsers. AutoControl is a comprehensive add-on compatible with Chrome and Edge, allowing you to set up custom hotkeys for various browser actions. To get started, click the “Get” or “Add to Chrome” buttons …

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If you’re dissatisfied with a recent Xbox digital purchase due to errors or unmet expectations, seeking a refund is an option. Unlike physical copies, returning unwanted digital games involves understanding Xbox’s refund policies. This guide simplifies the process and outlines the eligibility criteria for digital game refunds. Let’s explore how to make the most of …

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