An education leader would like several members of their team to read and send emails on their behalf. How can the education leader achieve this?
To let team members safely manage your inbox and send messages on your behalf, the correct approach is to use the Grant access to your account feature to delegate access.
Sharing login credentials creates severe security vulnerabilities, and having staff manually type your name at the bottom of an email sent from their personal address looks unprofessional. Google Workspace offers a much cleaner, secure solution through its built-in delegation tool.
By navigating to your Gmail settings and selecting “Grant access to your account,” you can invite specific colleagues to act as delegates. Once approved, these individuals can seamlessly switch over to your inbox from their own accounts without ever needing your password. They can read incoming mail, organize folders, delete spam, and draft replies. When a delegate sends an email for you, the recipient sees your email address as the sender, keeping your external communication consistent and centralized.
The alternative choices fail to solve the administrative problem. Priority Inbox simply reorganizes how your messages display on your own screen. Confidential mode restricts what a recipient can do with an email after receiving it, such as preventing them from printing or forwarding the text. Neither of these features grants inbox access to another person.