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Solved: How do I fix error 0x80073D26 and 0x8007139F Xbox Game Pass subscription service on Windows 10?

By: Author Alex Lim

Posted on

Categories Gaming, Troubleshooting, Windows

Problem: Xbox Game Pass subscription service prompted errors 0x80073D26 and 0x8007139F when users try to install, start or play games using Xbox Game Pass on Windows 10 especially after a recent Windows update. The process failed and redirected the user to the Microsoft Store for Game Services, and the Xbox app returned another error 0x00000001.

Solved: How do I fix error 0x80073D26 and 0x8007139F Xbox Game Pass subscription service on Windows 10?

The detailed error message as below:

Something Unexpected Happened.
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
Code: 0x80073D26

Solved: How do I fix error 0x80073D26 Xbox Game Pass subscription service on Windows 10?

Something Unexpected Happened.
Reporting this problem will help us understand it better. You can wait a bit and try again or restart your device. That may help.
Code: 0x8007139F

Solved: How do I fix error 0x8007139F Xbox Game Pass subscription service on Windows 10?

Solved: How do I fix error 0x8007139F Xbox Game Pass subscription service on Windows 10?

Follow the below solution steps to resolve 0x80073D26 and 0x8007139F errors for the Xbox Game Pass subscription service.

Content Summary

Potential Causes
Solution 1: Re-login Windows user account
Solution 2: Install KB5004476 Out-of-band Windows optional update
Solution 3: Repair Gaming Services using PowerShell script
Solution 4: Remove GamingServices And GamingServicesNet registry key
Reference

Potential Causes

Windows update bug happen to Windows 10 2004 and Windows 10 with Windows 10 May 2021 Update (Windows 10 21H1), October 2020 Update (Windows 10 20H2), and May 2020 Update (Windows 10 20H1) installed.

Solution 1: Re-login Windows user account

Step 1: Log out from current windows account.

Step 2: Log in with a local user account.

Step 3: Log out from current local user account.

Step 4: Log in again with the windows account.

Solution 2: Install KB5004476 Out-of-band Windows optional update

KB5004476 is an out-of-band patch which marked as an optional quality update to fix 0x80073D26 and 0x8007139F errors on Windows 10 devices when downloading games as part of the Game Pass from the Store.

Step 1: Make sure you have installed the May 11th, 2021 KB5003173 cumulative update or later.

Step 2: Go to Windows Update options and click Check for Updates.

Go to Windows Update options and click Check for Updates.

Step 4: Manually look for the KB5004476 optional quality update which should appear under the “optional updates” section.

Manually look for the KB5004476 optional patch which should appear under the “optional updates” section.

Step 5: Install 2021-06 Cumulative Update for Windows 10 Version 21H1 for x64-based systems (KB5004476).

Install 2021-06 Cumulative Update for Windows 10 Version 21H1 for x64-based systems (KB5004476).

Solution 3: Repair Gaming Services using PowerShell script

Step 1: Copy and paste the following PowerShell script command into the new empty Notepad document:

Get-AppxPackage *gamingservices* -allusers | remove-appxpackage -allusers
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -recurse
Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -recurse

Step 2: Press Ctrl+S to open the Save As dialog box. In the File name box, type RepairGamingServices.ps1. Change the Save as type box to All Files (*.*). Click on the Save button.

Step 3: Right-click on the RepairGamingServices.ps1 PowerShell script and select Run as administrator option from the context menu.

Step 4: Restart your device.

Step 5: Start the Xbox application. You should see a blue banner with the following message:

This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install

Step 6: Click on the Install hyperlink at the end of the sentence to reinstall Gaming Services.

This app needs an extra component. Gaming Services is needed for playing some games. Administrator approval required. Install

Step 7: After the installation is complete, you should be able to install and start games.

Solution 4: Remove GamingServices And GamingServicesNet registry key

Step 1: Press Windows key + R to open a Run box.

Step 2: Type regedit and press Enter to open up the Registry Editor. Right-click the Registry Editor and select the Run as administrator option from the context menu.

Step 3: Navigate to the following location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Step 4: Scroll Down to locate GamingServices And GamingServicesNet registry keys.

Step 5: Delete Both GamingServices And GamingServicesNet registry keys.

Delete Both GamingServices And GamingServicesNet registry keys.

Step 6: Restart Computer.

Step 7: Go to Windows Store > 3-dot-menu at top right corner > Downloads and Updates > Check updates.

Go to Windows Store > 3-dot-menu at top right corner > Downloads and Updates > Check updates.

Step 8: Gaming Services should install and you should be able to install and start games.

Gaming Services should install and you should be able to install and start games.

Reference