Are you a Helldivers 2 fan who can’t enjoy the game because of a pesky black screen error? If you’re playing on PC with an AMD GPU, you’re not alone. Many players have reported this issue, which causes the game to crash unexpectedly. It’s a major headache that ruins the fun of this action-packed sci-fi shooter.
But don’t despair. There are ways to fix this problem and get back to blasting aliens. In this article, you’ll learn what causes the black screen error, how to prevent it from happening, and what to do if it still occurs. You’ll also find out how to stay updated on the latest developments from the game’s creators, Arrowhead Game Studios.
Table of Contents
Solution 1: Lower graphics settings to prevent black screen and game crash
The black screen error is a performance issue that affects PC players with AMD GPUs. It happens when the game’s graphics settings are incompatible with the GPU’s capabilities. The game tries to render high-quality visuals, but the GPU can’t handle them. This results in a black screen, followed by a game crash.
To prevent this from happening, you need to lower the graphics settings in the game. Here’s how to do it:
- Go to the “Options” tab, which you can access from the pause menu or the main menu.
- Select the “Graphics” section and look for the following options: “Screen-Space Global Illumination” and “Anti-Aliasing”.
- Disable both options by unchecking the boxes next to them.
- Save the changes and restart the game.
These steps should reduce the strain on your GPU and prevent the black screen error from occurring. Many players have tried this solution and reported positive results. However, if you still encounter the problem, there are other things you can do.
Solution 2: Stay Updated on the Latest Patches and Updates
Arrowhead Game Studios, the developers of Helldivers 2, are aware of the black screen error and other performance issues. They are working hard to fix them and improve the game’s stability and quality. They regularly release patches and updates that address these issues and add new features and content.
To benefit from these patches and updates, you need to keep your game client updated. This means checking for updates frequently and downloading them as soon as they are available. You can do this manually or automatically, depending on your preferences. By doing this, you ensure that you have the latest version of the game, which should run smoothly and without errors.
Solution 3: Contact the Game’s Support Team for Assistance
If none of the above solutions work for you, and you still experience the black screen error, you may need to contact the game’s support team for assistance. They can help you troubleshoot the problem and provide you with personalized advice and guidance. They can also investigate the issue and work on finding a permanent solution.
To contact the game’s support team, you can use one of the following methods:
- Send an email to [email protected] with a detailed description of the problem and your system specifications.
- Visit the official Helldivers 2 website and fill out the contact form with the same information.
- Join the official Helldivers 2 Discord server and post your issue in the #support channel.
The game’s support team will respond to your inquiry as soon as possible and try to resolve the black screen error for you.
Summary: The Black Screen Error Doesn’t Have to Ruin Your Game
The black screen error is a common and annoying problem that affects many Helldivers 2 players on PC with AMD GPUs. It causes the game to crash randomly and disrupts the gameplay. However, it doesn’t have to ruin your game. There are ways to fix this problem and enjoy the game without interruptions.
The main solution is to lower the graphics settings in the game, especially the “Screen-Space Global Illumination” and “Anti-Aliasing” options. This should prevent the black screen error from happening. If it still happens, you should keep your game client updated with the latest patches and updates from the developers. They are working on fixing the performance issues and improving the game’s quality. If all else fails, you should contact the game’s support team for assistance. They can help you troubleshoot the problem and find a permanent solution.
By following these steps, you can solve the black screen error in Helldivers 2 once and for all and enjoy the game to the fullest.