The new Feedback portal for Microsoft 365 and Microsoft Edge will become available in Preview by the end of the year. The Feedback portal will allow customers to provide feedback to Microsoft and participate in the feedback community. Other products, like Windows, will be added next year.
Going to the Feedback portal, users will be able to post new feedback as well as upvote or comment on feedback others have given and see previous feedback they submitted to Microsoft in their My Feedback section, where they can view responses from Microsoft and receive status updates on their feedback. Feedback is powered by Dynamics 365 Customer Service.
Users will continue to be able to provide feedback within Microsoft 365 apps, Microsoft Teams and Microsoft Edge.
Affected Workloads
- Microsoft 365 suite
When this will happen
By end of the year, the Feedback portal will be available in Preview for Microsoft 365 apps and services, including Microsoft Teams, and Microsoft Edge. At launch the portal will be available in all markets in the English language only. More languages and other products will be added in future.
Note: We will update this message with additional details as we move forward.
What you need to do to prepare
To allow your users to provide suggestions and ideas about Microsoft 365, Microsoft Teams and Microsoft Edge please send them to the new Feedback portal, once available. Your users may continue to provide private feedback and problem reports from within Microsoft 365 apps and Microsoft Edge as well.
How this will affect your organization
If you have policies set to allow your users to send feedback to Microsoft, users will be able to visit the feedback portal to participate in community feedback and view a history of submitted feedback in their My Feedback section.
If policies are set to not allow feedback, users will not be able to provide feedback in the new portal.
What you need to do to prepare
Once available, ensure your end-users are familiar with the new option to provide their feedback about Microsoft 365 apps and services directly to Microsoft.
Message ID: MC289676
Published: 06 October 2021
Updated: 06 October 2021
Effective: December 31, 2021
Plan For Change
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Alex Lim
Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook
