Summary
Table of Contents
- Teams Events and Teams eCDN service plans are currently missing from Microsoft 365 E7 licenses; Microsoft will backfill the missing service plans during a remediation rollout.
- Affected parties: organizations using or moving to Microsoft 365 E7, licensing admins, and users who create or manage Teams events (webinars, live events, town halls).
- Admins must manually assign the backfilled Teams Events and eCDN service plans to appropriate users after the backfill; temporary Teams Events promo codes are available if you need immediate access.
- Recommended assignment methods: group-based licensing in Microsoft Entra for scale, PowerShell for bulk/automation, or direct assignment for targeted users; validate event creation/management after assignment.
Primary Service: Live Events
Admin Impact: High
User Impact: Medium
Release Start: 01 Jun 2026
Release End: 30 Jun 2026
Services: Admin, Entra, Live Events, M365, Stream, Teams, Town Hall, Webinar
Category: Prevent or fix issues
Tags: Admin Action: User Adoption
History
6/2/2026 Item Added to Message Center
Microsoft Message
What and Why
We identified a configuration gap in Microsoft 365 E7 licenses where Teams Events and eCDN service plans are not included. To maintain continuity for customers who rely on event capabilities, we are providing a temporary mitigation while a permanent fix is deployed.
This update ensures organizations can continue hosting webinars, live events, and town halls during the remediation period and aligns licensing with expected service availability.
Rollout Schedule
- Backfill rollout start: Early June 2026
- Expected completion: By the end of June 2026 (Worldwide)
Impact on Your Organization
Who is affected
- Organizations using or transitioning to Microsoft 365 E7
- Admins managing licensing and service plan assignments
- Users who create or manage Teams events
Platforms/Services
- Microsoft Teams (events, webinars, town halls)
- Teams eCDN
What will happen
- Teams Events and eCDN service plans may currently be missing from Microsoft 365 E7 licenses.
- Users with E7 licenses may be unable to create or manage events.
- Attendee join experiences are not impacted.
- Service plans will be automatically backfilled starting in early June 2026.
- After backfill, admins must manually assign these service plans to users.
- This issue is temporary and will be resolved once the rollout completes.
Action Required / Recommendations
If your organization uses Teams Events, take the following actions.
Immediate mitigation (if needed)
- Request a Teams Events promo code for temporary access.
After rollout completion
- No action is required after the rollout completes beyond assigning service plans:
- Review Microsoft 365 E7 license configurations.
- Assign Teams Events and eCDN service plans to appropriate users.
- Validate event creation and management functionality.
Recommended license assignment methods
- Use group-based licensing in Microsoft Entra admin center (recommended for scale): Learn about Entra licensing.
- Use PowerShell for bulk or automated scenarios: Assign licenses with PowerShell.
- Assign licenses directly for targeted users: Assign licenses in admin center.
- Use third-party tools (if applicable)
- Use existing identity or provisioning solutions.
- Common for customers managing licenses outside Microsoft.
Learn more:
- Assign Microsoft 365 licenses to user accounts with PowerShell | Microsoft 365 for enterprise | Microsoft 365 | Microsoft Learn
- Assign or unassign licenses for users in the Microsoft 365 admin center | Microsoft 365 for enterprise | Microsoft 365 | Microsoft Learn
- Microsoft Entra licensing | Fundamentals | Microsoft Entra | Microsoft Learn
Compliance considerations
No compliance considerations identified. Review as appropriate for your organization.