How to fix Pokemon GO failed to log in

Encountering a sign-in problem in Pokemon GO? This common issue can disrupt your journey to become a Pokemon Master. The error message typically reads, “Failed to log in.” This article offers troubleshooting steps to overcome this obstacle and resume exploring, battling, and catching Pokemon.

Solution 1: Check Pokemon GO Server Status

Ensure the Pokemon GO servers are operational before attempting other fixes. Verify server status on the official Pokemon GO Twitter account.

Solution 2: Check Internet Connection

• Ensure a stable internet connection on your device.
• Whether on Wi-Fi or mobile data, poor connections cause sign-in problems.
• Switch between Wi-Fi and mobile data.
• Reset your router for Wi-Fi:
  • Unplug the router.
  • Wait 10 seconds.
  • Plug it back in.
  • Wait for stable router lights.
  • Reconnect your device to Wi-Fi.

Solution 3: Restart Device

Android

1. Hold the Power button.
2. Choose “Restart” or “Power off,” then turn it on again.

iOS

1. Hold the Side/Top button.
2. Slide to power off.
3. Hold the Side/Top button to turn it back on.

Solution 4: Clear Pokemon GO App Cache and Data

Android

1. Go to Settings > Apps or Application Manager.
2. Scroll and tap on Pokémon GO.
3. Tap Storage.
4. Select “Clear Cache” and “Clear Data.”

iOS

1. Navigate to iPhone settings.
2. Go to General.
3. Find Pokemon GO and tap it.
4. Tap Offload App.
5. Reinstall the Pokemon GO app again.

Solution 5: Update Pokemon GO App

Android

1. Open Google Play Store and tap your profile icon.
2. Select “Manage apps & device.”
3. Find Pokémon GO, check for updates, and tap “Update.”

iOS

1. Open the App Store.
2. Tap your profile icon.
3. Check for pending updates.
4. Tap “Update” next to Pokémon GO if available.

Solution 6: Verify Login Credentials

1. Double-check your username and password for typos.
2. Reset your password using the Pokémon Trainer Club or Google account recovery options if needed.

Solution 7: Check Date and Time Settings

1. Access your device’s Settings.
2. Find Date & Time settings.
3. Enable “Automatic date & time” or “Use network-provided time.”

Solution 8: Reinstall Pokemon GO App

Android

1. Go to Settings > Apps or Application Manager.
2. Find Pokémon GO and tap “Uninstall.”
3. Open Google Play Store, search Pokémon GO, and select “Install.”

iOS

1. Press and hold the Pokémon GO app icon.
2. Tap “Remove App” or “Delete App.”
3. Open the App Store, search Pokémon GO, and tap “Get” or the cloud download icon.

Solution 9: Contact Niantic Support

If previous steps don’t resolve the issue, reach out to Niantic Support for further assistance and troubleshooting.

Summary

For fixing Pokemon GO sign-in issues, consider checking server status, verifying internet connection, restarting your device, clearing app cache/data, updating the app, confirming login credentials, adjusting date/time settings, reinstalling the app, and contacting Niantic Support if needed.