Question 61: Which command line interface command enables the Cisco Unified Survivable Remote Site Telephony (SRST) feature?
A. ccm-manager fallback
B. srst mode
C. ccm-manager sccp local
Correct Answer: D. call-manager-fallback
Explanation: SRST is an important feature that allows a remote site’s IP telephony to continue functioning in the event of communication loss with CallManager. When SRST is enabled on the local voice gateway and IP phones lose connectivity with CallManager, they will register with the local voice gateway, which will provide basic telephony functions — like incoming and outgoing calls, hold and forward — until the primary link to CallManager is restored.
Question 62: What term describes an organization’s overall cybersecurity strength and how well it can predict, prevent and respond to ever-changing cyberthreats?
A. security posture
B. security drift
Correct Answer: A. security posture
Explanation: Security posture refers to an organization’s overall cybersecurity strength and how well it can predict, prevent and respond to ever-changing cyberthreats.
Question 63: A series of activities to create a unique product or service by a specific date is best described as which one of the following?
A. A program
B. An operation
C. A project
D. A subproject
Correct Answer: C. A project
Explanation: A project is a temporary endeavor to create a unique product, service or result. Deadlines and cost constraints are tied to the project. A program is incorrect because programs are a collection of projects working toward a common cause. An operation is incorrect because operations are ongoing activities of an organization. Lastly, a subproject describes a project that is part of and supports a larger project, so it is also incorrect.
Question 64: Ben is a new employee in your organization and he’s been assigned to your project team. Ben doesn’t understand why he is on your project team because he thinks everything is part of the organization’s day-to-day operations. Which of the following is likely to be part of an operation?
A. Providing electricity to a community
B. Designing an electrical grid for a new community
C. Building a new dam as a source of electricity
D. Informing the public about changes at the electrical company
Correct Answer: A. Providing electricity to a community
Explanation: Providing electricity to a community is the best example of operations because it is an ongoing activity. The other three options are all examples of projects, as they are temporary and create a unique product, service or result.
Question 65: You are the project manager of the HBH Project to install 40 new servers for your company network. You recommend, as part of your project planning, using progressive elaboration. Some of the project team members are confused about this concept. Of the following, which one is the best example of progressive elaboration?
A. It is the process of decomposing the work into small, manageable tasks.
B. It is the process of taking a project from concept to completion.
C. It is the process of taking a project concept to a project budget.
D. It is the process of identifying the business needs of a potential project.
Correct Answer: B. It is the process of taking a project from concept to completion.
Explanation: According to the PMBOK Guide, progressive elaboration means developing in steps and then continuing by increments. In this instance, you’re starting broad with the project concept and then moving from the project lifecycle to project completion. The first option describes the process of breaking down the project scope into the task list. The third option is not a valid choice for this question. The last option is part of determining whether a project should be chartered.
Question 66: Your organization would like to create a new product based on market research. This new product will be created by a project. This is an example of which one of the following reasons to launch a new project?
A. Organizational need
B. Customer request
C. Market demand
D. Legal requirement
Correct Answer: C. Market demand
Explanation: Projects can be created for a number of reasons and this example supports the market demand choice. An organizational need project is created to satisfy an internal need. Customer request is incorrect because no specific customer asked for this new product. Legal requirement is incorrect because there is no legal requirement to create the new product.
Question 67: Your organization utilizes projects, programs and portfolios. Some of the project team members are confused about what a program is. A program is which one of the following?
A. A very large, complex project
B. A collection of small projects with a common goal
C. A collection of projects with a common objective
D. A collection of subprojects with a common customer
Correct Answer: C. A collection of projects with a common objective
Explanation: A program is a collection of projects that are completed together to gain benefits by managing the projects as a group rather than on an individual basis. The other three options are not attributes of programs because projects within a program are not necessarily small and they are not subprojects.
Question 68: Sam and Sarah are in a heated discussion over a new program in the organization. They are trying to determine who will make the tactical decisions in the projects within the program. Who manages programs?
B. Project sponsors
C. Project managers
D. Program managers
Correct Answer: D. Program managers
Explanation: Programs are managed by program managers, not project sponsors or project managers. The other three options are incorrect choices.
Question 69: You have an excellent idea for a new project that can increase productivity by 20 percent in your organization. Management, however, declines to approve the proposed project because too many resources are already devoted to other projects. You have just experienced what?
A. Parametric modeling
B. Management by exception
C. Project portfolio management
D. Management reserve
Correct Answer: C. Project portfolio management
Explanation: Project portfolio management is the management, selection and assignment of projects that support an organization’s business objectives. The other three options are not valid answers.
Question 70: Larger projects generally utilize more processes with more depth than smaller projects. What term is assigned to customization of processes within a project?
A. Process mapping
B. Process configuration
C. Process tailoring
D. Process selection
Correct Answer: C. Process tailoring
Explanation: Process tailoring enables the project manager to tailor the processes selected and the depth of their execution to what’s most appropriate for the project. Not all projects need all processes. The other three options are not valid answers because they don’t describe process tailoring.