HubSpot, a widely-used marketing and sales platform, uses customer data to improve its machine-learning capabilities. This process happens by default—without an obvious toggle for opting out. If you’d rather keep your data private, here’s what you need to do.
- The only way to prevent your data from being used for AI training is by sending a specific request email.
- Reach out to HubSpot at [email protected] with a message asking them to remove your account data from AI model training. Clearly state your intent, and mention the words “opt-out” and “data privacy” to ensure clarity.
- If applicable, include any relevant account details to help HubSpot locate your data.
- After sending, you may receive a confirmation email. Follow up if you don’t get a response within a reasonable time.
In summary, HubSpot’s process for opting out is entirely manual. Sending an email with a clear, direct message is the key step to secure your data.