[Solved] How to Fix Window 10 Reset Administrator Password Error “This feature requires removable media”

You are locked out from Windows 10 and unable to access using the administrator account. Error message This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again. prompted when you try to reset the administrator password. Follow the below simple workaround steps to resolve this error.

This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again.
This feature requires removable media, such as a USB flash drive. Please connect a USB flash drive, and then try again.

Table of contents

Workaround #1: Login inbuilt Administrator account to reset password
Workaround #2: Create a new Administrator account

Workaround #1: Login inbuilt Administrator account to reset password

Step 1: Boot Windows in Safe Mode using one of the below methods:

  • Press Shift and then click on the Restart.
  • Open the Settings app > Update & Security > Recovery Restart now.
  • Open msconfig and select the Safe boot and Minimal options setting and restart.

Step 2: At the login screen, click the arrow icon and select the Administrator account.

Step 3: Open Control Panel > User Accounts option.

step 4: Select Manage another account.

Step 5: Select the Administrator account.

Step 6: Click the Change the password link.

Step 7: Type in the desired password then restart the PC into normal mode.

Workaround #2: Create a new Administrator account

Step 1: Boot into the Recovery Environment (WinRE).

Step 2: Select Choose an option > Troubleshoot > Advanced Options > Command Prompt.

Step 3: Type the command below and press Enter: net user administrator /active:yes

Step 4: Type exit and press Enter.

Step 5: Restart your PC.

Step 6: Log in with the default/inbuilt administrator account, navigate to the Accounts page, and create a new Administrator account.

Step 7: Open Control Panel > User Accounts option.

Step 8: Select Manage another account.

Step 9: Select the corrupted administrator account.

Step 10: Click the Delete the account link.

Step 11: Open Run dialog box, type cmd and then press CTRL + SHIFT + ENTER to open Command Prompt in admin/elevated mode.

Step 12: Type the command below and press Enter: net user administrator /active:no

Step 13: Restart your PC.

Published by Thomas Apel

, a dynamic and self-motivated information technology architect, with a thorough knowledge of all facets pertaining to system and network infrastructure design, implementation and administration. I enjoy the technical writing process and answering readers' comments included.