How to Fix Kodi Krypton No Sound or Showing Red Mute Icon Problem?

Problem

How can I fix Kodi no sound problem? Try the following solutions.

Solution 1: Enable and Disable Passthrough

1. Open live TV channel with no sound.
2. Select Settings > Audio and subtitle settings > Select Enable Passthrough.
3. Now the image will freeze for a few seconds. Then the live TV channel will start again with sound.
4. Select Settings > Audio and subtitle settings > Select Enable Passthrough again to disable it.

Solution 2: Force Restart Kodi

1. Navigate to Guide > Scrolling on the app in The guide menu > Menu > Close app.
2. Open it again and try connecting and playing something.

Solution 3: Enable Sound volume properly after Update

1. Start Kodi application and click on the Guide button.
2. Navigate to Kodi application and press A to enter.
3. A media player will appear with play (and backward and forward buttons). At the bottom, you will see a slide bar with a controller on the left and a musical note icon on the right.
4. Slide the bar (musical icon note) all the way to the right and then navigate back to the Kodi app.
5. Try playing some audio.

Solution 4: Check for muted volume

1. Click F8 once on keyboard to mute / unmute the volume on Kodi and use the ‘+’ and ‘–‘ on keyboard to either increase or decrease the volume on Kodi.
2. Look for the sound icon on Windows desktop present at the bottom-right side of the screen and make sure it isn’t muted.

Solution 5: Change Speakers to 5.1

1. Press Windows + S, type sound in the dialogue box and open the application.
2. Click on output speaker and click on Configure present at the bottom left side of the screen.
3. Select the option 5.1 surround and press Next.
4. Complete the setup. You can leave the default settings and keep pressing Next.
5. Restart Kodi and check if the problem is solved.

Solution 6: Reset Audio Settings

1. Launch Kodi and click on Settings icon present in the home screen.
2. Click on System settings >  Standard > Advanced > Audio from the left navigation pane. You can also check out the official Kodi Audio quick start guide to help in changing the settings.
3. Restart after changing the settings.

Solution 7: Reinstall Kodi

1. Press Windows + R, type appwiz.cpl in the dialogue box and press Enter.
2. Navigate through all of them until you find Kodi. Right-click it and uninstall.
3. Download the latest version of Kodi available from the official website and install it again. You can choose any of the options (Installer or Windows Store). As to this date, v17.6 “Krypton” is the newest one.

Solution 8: Check Hardware Issue

• Check audio cable, make sure that your audio cable works properly when you’re using Kodi TV box or speakers. You can try another audio cable or try your audio cable in another device to troubleshoot.
• Check connecting ports, take a look at the connecting ports and make sure they’re working properly. If you find the dust in the ports, use the brush to clean the brush and try it again.
• Check Bluetooth audio connection. If you’re applying the Bluetooth audio connection, you should pay attention to the unstable Bluetooth connection, as the Bluetooth connection will be interfered by other signals. Turn off other Bluetooth connection you’re having, and try to turn off the Bluetooth connection for your Kodi, and turn it on to see if it works.

Solution 9: Update Sound Driver

Manually update audio driver by going to the manufacturer’s website and downloading the correct and latest sound driver for Windows.