Solved: How do I fix Fix Star Wars Battlefront II Error Code 2,495 Couldn’t Grant Reward?

Problem: Star Wars Battlefront players are encountered couldn’t grant reward problem with error code 2,495 when trying to redeem the unlocked reward. This is an error known to happen on PC, Xbox One, and Playstation 4.

The detail error message as below:

Sorry, we couldn’t grant your reward. Please try again or check your inventory for new items.
Error code: 2,495

Sorry, we couldn't grant your reward. Please try again or check your inventory for new items. Error code: 2,495
Sorry, we couldn’t grant your reward. Please try again or check your inventory for new items. Error code: 2,495

Désolé, nous n’avons pas pu vous donner votre récompense. Réessayez ou voyez si votre inventaire contient de nouveaux éléments.
Code d’erreur: 2 495

Désolé, nous n'avons pas pu vous donner votre récompense. Réessayez ou voyez si votre inventaire contient de nouveaux éléments. Code d'erreur: 2 495
Désolé, nous n’avons pas pu vous donner votre récompense. Réessayez ou voyez si votre inventaire contient de nouveaux éléments. Code d’erreur: 2 495
кодом ошибки 2495 (извините, мы не смогли предоставить вам награду
кодом ошибки 2495 (извините, мы не смогли предоставить вам награду

Follow below solution steps to resolve error code 2,495 couldn’t grant reward issue.

Content Summary

Solution 1: Verify Server Status
Solution 2: Connect to Different Ping Site
Solution 3: Reboot Network Equipment
Reference

Solution 1: Verify Server Status

Go to below sites to verify if any issue with the server:

Down Detector / Star Wars Battlefront

Down Detector / Star Wars Battlefront
Down Detector / Star Wars Battlefront

Is The Service Down / Star Wars Battlefront 2

Is The Service Down / Star Wars Battlefront 2
Is The Service Down / Star Wars Battlefront 2

Outage.Report / Star Wars Battlefront Outage Map

Outage.Report / Star Wars Battlefront Outage Map
Outage.Report / Star Wars Battlefront Outage Map

EA Star Wars Twitter

If EA servers are currently experiencing issues, then wait until it fixes.

Solution 2: Connect to Different Ping Site

Step 1: Open Star Wars Battlefront II.

Step 2: Go to Options > EA Account.

Go to Options > EA Account.
Go to Options > EA Account.

Step 3: Locate the Ping Site setting in the Multiplayer Settings. Change the Ping Site to Germany or US.

Locate the Ping Site setting in the Multiplayer Settings. Change the Ping Site to Germany or US.
Locate the Ping Site setting in the Multiplayer Settings. Change the Ping Site to Germany or US.

Step 4: Restart the game.

Solution 3: Reboot Network Equipment

Reference

EA Answer HQ English > Games > STAR WARS™ > STAR WARS™ Battlefront™ II > Bug Reports > Error 2495

Published by Thomas Apel

, a dynamic and self-motivated information technology architect, with a thorough knowledge of all facets pertaining to system and network infrastructure design, implementation and administration. I enjoy the technical writing process and answering readers' comments included.