How to Resolve Escape From Tarkov Stuck Loading Profile Data Issue

Are you frustrated by the perpetual “Loading Profile Data” screen in Escape From Tarkov? Here are steps to tackle this and resume your gaming experience.

Problem

In Escape From Tarkov, encountering the “Tarkov Stuck on Loading Profile Data” message indicates server-related glitches. This message typically arises from difficulties in retrieving player profiles from the game server, usually due to server-side challenges in processing and delivering this information.

Critical error receiving profile data. Close the game and contact us at forum
Backend error: HTTP/1.1 500 Internal Server Error.

This issue leaves players stranded at the loading stage, waiting for the game to fetch their data from the central server. The fix primarily depends on the developers resolving the server-related problems, ultimately ensuring smoother gameplay.

Especially during updates, Escape From Tarkov experiences various issues, including server-related errors. Here’s a guide to address being stuck on the “Loading Profile Data” screen in EFT.

Solution 1: Checking Escape From Tarkov Server Status

Prior to troubleshooting, verify the current status of Escape From Tarkov’s servers. Visit the Official Escape From Tarkov Server Status page to ensure servers are operational. They might be undergoing maintenance or experiencing high traffic, often causing this issue. Once confirmed, proceed with the following steps for resolution.

Solution 2: Clearing Escape From Tarkov Cache

When encountering the loading screen issue in EFT due to stalled profile data loading, corrupt temporary files might be to blame. Similar to the troubleshooting methods used in Steam, rectify this by clearing the cache:

1. Launch the Escape From Tarkov launcher.
2. Locate and click on your profile picture at the top-right corner.
3. Choose the “Clear Cache” option.
4. Confirm by selecting “OK”.

Post this action, ensure to restart the game. This process ensures that EFT generates fresh temporary files, potentially resolving the loading profile data issue. Skipping the game restart may lead to the recurrence of the error.

Solution 3: Running Escape From Tarkov as Administrator

To potentially resolve the persistent loading profile data issue in Escape From Tarkov, consider running the game as an administrator:

1. Navigate to the game folder housing Escape From Tarkov on your PC.
2. Locate the “escapefromtarkov.exe” file within the folder.
3. Right-click on the file.
4. From the context menu, choose the “Run as Administrator” option.

Executing the game with administrative privileges might circumvent certain access restrictions that could be causing the profile data loading problem.

Solution 4: Removing Launcher from Processes

To potentially resolve the “Loading Profile Data” bug in Escape From Tarkov by eliminating the game’s launcher process, follow these steps:

1. Launch the game and wait for the “Loading Profile Data” bug screen to appear.
2. Press the CTRL+SHIFT+ESC key combination to open the Task Manager.
3. In the Task Manager, locate the “BSGLauncher” process from the list of running processes.
4. Right-click on the “BSGLauncher” process.
5. Select the “End Task” option from the context menu.

This action may eliminate the persistent bug screen, allowing you to proceed with character profile selection within the game. While this method hasn’t been universally tested, some players have reported success with this approach on online forums.

Solution 5: Changing Server Region

To potentially resolve the “Loading Profile Data” issue in Escape From Tarkov by changing server regions, follow these steps:

1. Launch the Escape From Tarkov launcher.
2. On the home screen, locate and click the “Change Region” option.
3. At the bottom of the server list, uncheck the “Use the automatic server selection” option.
4. Choose one or more servers from the list, excluding your current region.
5. Click “Apply” to confirm the new server selection.

By selecting a different server region, some players have reported resolving the issue of being stuck on the loading profile data screen. This step might help if the problem is related to specific server-related connectivity issues.

Also read: How to Resolve “Post Suspicious Behavior” Error in Escape from Tarkov