Discover the correct method to configure a specific toll-free number in Microsoft Teams meeting invites using Audio Conferencing policies for the sales team.
Table of Contents
Question
You have a Microsoft Teams deployment.
The sales department requests that a specific toll-free number be provided in all meeting invites sent by the members of the sales department.
From the Microsoft Teams admin center, you acquire a new toll-free number.
What should you do next?
Select only one answer.
A. Add the phone number to the conference bridge.
B. Configure a Teams Resource account.
C. Configure an Audio Conferencing policy.
D. Create a calling policy.
Answer
To ensure a specific toll-free number appears in all Microsoft Teams meeting invites sent by the sales department, you should configure an Audio Conferencing policy (Option C).
C. Configure an Audio Conferencing policy.
Explanation
To include specific numbers in meeting invites, you must configure an Audio Conferencing policy for the sales department.
Audio Conferencing Policies
- These policies control the inclusion of toll/toll-free numbers in meeting invites. Creating a custom policy allows you to define specific numbers for designated user groups.
- After acquiring the toll-free number, add it to a custom Audio Conferencing policy via the Microsoft Teams admin center > Meetings > Audio Conferencing > Add policy.
Steps to Implement
- Create a custom policy: Name it (e.g., “Sales Toll-Free”), enable Include toll-free numbers, and add the acquired toll-free number to the policy.
- Assign the policy: Apply it to the sales department users. This ensures new meetings they organize display the specified toll-free number.
Why Other Options Are Incorrect
- A. Conference bridge: Toll-free numbers are managed through policies, not directly via the conference bridge.
- B. Resource account: Used for auto attendants/call queues, not meeting invite numbers.
- D. Calling policy: Governs PSTN calling permissions, not dial-in numbers for meetings.
By configuring an Audio Conferencing policy, you centrally manage number assignments, ensuring compliance with the sales team’s requirements.
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