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MC415922: New Required Diagnostic Data (RDD) for Viva Learning

Viva Learning is introducing a separate toggle to allow Admins to better control the type of diagnostic data that is collected by Microsoft for Office client software running on the user’s device in your organization.

MC415922: New Required Diagnostic Data (RDD) for Viva Learning

When this will happen

We will begin rolling out in early September and expect to complete rollout by late September.

How this will affect your organization

Admins can find a new Required Diagnostic Data (RDD) toggle along with pre-existing Optional Diagnostic data (ODD) toggle on the Microsoft admin center. These toggles are enabled by default to allow Microsoft to collect anonymized diagnostic data for performance and product improvements respectively.

What you need to do to prepare

Review settings to ensure the appropriate experience for your organization. We recommend updating your training documentation as appropriate. For additional information, please visit this page: Diagnostic data sent from Microsoft 365 Apps for enterprise to Microsoft.

Message ID: MC415922
Published: 19 August 2022
Updated: 19 August 2022
Platform: World tenant, Online

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