Summary
- Microsoft 365 Copilot is adding self-serve sync connectors that let users connect supported third-party data sources like Jira Cloud and Confluence Cloud with their own credentials.
- Connected content that users already have permission to access can become discoverable in Copilot Chat and Microsoft Search.
- The feature is enabled by default, but administrators can review, enable, disable, or scope individual connectors in the Microsoft 365 admin center before users use them.
- Administrators can stage connector rollout to specific Microsoft Entra ID groups and control connector visibility across the organization.
- No immediate action is required, but admins should review connectors for security, compliance, and governance before rollout.
Microsoft 365 Copilot’s planned self-serve sync connectors, allowing users to connect external data like Jira and Confluence, will not proceed now. Administrators can control connector availability and should review security and compliance before future rollout. No immediate action is required.
Microsoft 365 Message Center ID: MC1459140
Primary Service: M365 Copilot
Admin Impact: Medium
User Impact: Medium
Release Start: 15 Sept 2026
Release End: 15 Oct 2026
Last Modified: 29 Sep, 2026
Category: Plan for change
Tags: New feature, User impact
Status: Launched
Products & Platforms: Microsoft Copilot (Microsoft 365)
History
Updated September 28, 2026: The release of self-serve sync Copilot connectors for Jira Cloud and Confluence Cloud has been deferred. As part of this change, these connectors will no longer appear in the Microsoft 365 admin center. No action is required from administrators at this time. We are continuing to work with Atlassian to deliver the best product experience and we will communicate via a separate Message center post when we are ready to proceed. We apologize for any inconvenience.
8/21/2026 Item Added to Message Center
Micrsoft Message
Self-serve sync Copilot connectors enable users to securely connect their own external data sources, such as Jira Cloud and Confluence Cloud, to Microsoft 365 Copilot using their existing credentials and permissions. Content that users already have access to can be synchronized and made discoverable in Copilot Chat and Microsoft Search.
This capability helps users find relevant information across their work tools, reduce context switching, and gain greater value from Microsoft 365 Copilot while maintaining organizational governance through administrator controls.
Rollout Schedule
- Public Preview (Worldwide): We have decided not to move forward with this change at this time.
- General Availability (Worldwide): We have decided not to move forward with this change at this time.
Impact on Your Organization
This update applies to organizations using Microsoft 365 Copilot.
Platforms and services
- Microsoft 365 Copilot
- Copilot Chat
- Microsoft Search
- Microsoft 365 admin center
With self-serve sync connectors, users can connect supported third-party services, such as Jira Cloud and Confluence Cloud, and make content they already have permission to access available in Microsoft 365 Copilot and Microsoft Search.
Self-serve connectors are enabled by default. Before connectors become available to users, administrators can review and manage the available connectors in the Microsoft 365 admin center.
- Users can securely connect supported external work sources using their own credentials and permissions.
- Content from connected sources can become discoverable in Copilot Chat and Microsoft Search.
- Administrators can enable or disable individual connectors.
- Administrators can stage rollout to specific Microsoft Entra ID groups.
- Administrators can control connector visibility and availability across the organization.
Action Required / Recommendations
No immediate action is required.
Before rollout, we recommend that administrators:
- Review available connectors and determine whether they meet your organization’s security, compliance, and governance requirements.
- Decide whether to enable, disable, or stage rollout of each connector for specific Microsoft Entra ID groups.
- Communicate availability to users who may benefit from connecting supported external work sources such as Jira Cloud or Confluence Cloud.
- Monitor adoption and connector usage through the connector management experience in the Microsoft 365 admin center.
Review: Self-serve sync connectors overview – Microsoft 365 Copilot connectors | Microsoft Learn
Compliance Considerations
- The update introduces integrations with third-party services, including Jira Cloud and Confluence Cloud.
- Users can choose to connect external data sources using their own credentials and permissions.
- Administrators have controls to enable, disable, or scope connector availability to specific Microsoft Entra ID groups.
- Organizations should review connector configuration against their security, compliance, and governance requirements before rollout.