Learn how to configure and manage drop shipments in Microsoft Dynamics 365 Business Central. Discover the best practices for handling sales orders where vendors deliver items directly to customers, ensuring efficient order processing and customer satisfaction.
Table of Contents
Question
Your sales team needs to manage sales orders where the vendor delivers items directly to the customer, known as drop shipments.
You need to configure the sales order process to handle drop shipments effectively.
What should you do to manage sales orders involving drop shipments?
A. Generate a standard sales order and expect the warehouse team to coordinate the drop shipment with the vendor.
B. Create a sales order and mark it for drop shipment to ensure the vendor delivers the items directly to the customer.
C. Instruct the sales team to bypass the sales order process and let the customer arrange the drop shipment with the vendor.
D. Advise the sales team to manually track drop shipments outside of Business Central.
Answer
B. Create a sales order and mark it for drop shipment to ensure the vendor delivers the items directly to the customer.
Explanation
Option B is correct because marking a sales order for drop shipment in Business Central ensures that the system recognizes the special handling required for these orders. Option A is incorrect as it does not specify the drop shipment process and leaves coordination ambiguous. Option C is incorrect because it removes control from Contoso, Ltd. and may lead to inconsistencies. Option D is incorrect as it suggests an inefficient process that does not take advantage of Business Central’s capabilities.
Microsoft Dynamics 365 Business Central Functional Consultant MB-800 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Business Central Functional Consultant MB-800 exam and earn Microsoft Dynamics 365 Business Central Functional Consultant MB-800 certification.