Learn how to effectively configure multi-day scheduling for field service technicians in Microsoft Dynamics 365. Discover the best practices for work order management to avoid scheduling conflicts and optimize field service operations.
Table of Contents
Question
A dispatcher at Alpine Ski House needs to schedule a multi-day work order for a field service technician to perform an extensive equipment overhaul. You need to ensure that the work order reflects the requirement for the technician to be on-site over multiple days. What should you configure in Microsoft Dynamics 365 Field Service?
A. Configure resource requirements for multi-day scheduling on the work order.
B. Create separate work orders for each day the technician is required.
C. Set the work order duration to the total number of hours across multiple days.
D. Use the ‘Quick Book’ feature to schedule each day individually.
Answer
A. Configure resource requirements for multi-day scheduling on the work order.
Explanation
Option A is correct because configuring resource requirements for multi-day scheduling allows the dispatcher to specify that the work order spans multiple days. Option C is incorrect as setting the duration does not indicate the need for multi-day presence. Option B is not efficient and could lead to scheduling conflicts. Option D is incorrect because ‘Quick Book’ is for quick scheduling of single-day work orders, not multi-day.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.