Learn how to configure Dynamics 365 Field Service to efficiently manage multiple resources for work orders. Discover the best practice of using Requirement Group Templates and Incident Types to streamline scheduling in this detailed guide for MB-240 certification preparation.
Table of Contents
Question
You are a Field Service Functional Consultant for Contoso, Ltd. The company has recently implemented Dynamics 365 Field Service to manage their work orders. They have multiple types of resources required for different work orders. You need to configure the system to efficiently schedule multiple resources for work orders. What should you do?
A. Assign all resources to a single Requirement Group.
B. Create a new Work Order for each resource type.
C. Create a Requirement Group Template and associate it with the Incident Type.
D. Create a separate Incident Type for each resource type.
Answer
C. Create a Requirement Group Template and associate it with the Incident Type.
Explanation
Creating a Requirement Group Template and associating it with the Incident Type allows the system to automatically add requirement groups to work orders, ensuring efficient scheduling of multiple resources. Creating a new Work Order for each resource type, assigning all resources to a single Requirement Group, or creating a separate Incident Type for each resource type would not efficiently schedule multiple resources.
Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification exam assessment practice question and answer (Q&A) dump including multiple choice questions (MCQ) and objective type questions, with detail explanation and reference available free, helpful to pass the Microsoft Dynamics 365 Field Service Functional Consultant MB-240 exam and earn Microsoft Dynamics 365 Field Service Functional Consultant MB-240 certification.