Discover how Dynamics 365 Field Service can eliminate service delays by enabling real-time inventory tracking and automatic reorder points for field agents. Learn the best solution for inventory management to boost efficiency in service delivery.
Table of Contents
Question
Contoso, Ltd. is experiencing delays in service delivery due to the lack of real-time inventory tracking, which affects the availability of parts for field agents. You need to devise a system that ensures field agents have the necessary parts available to complete work orders on time. What should you recommend?
A. Implement a third-party inventory management system to handle inventory tracking separately from Field Service.
B. Instruct field agents to manually report inventory levels at the end of each day.
C. Order excess inventory to ensure parts are always available, regardless of current demand.
D. Utilize Dynamics 365 Field Service to track product inventory levels in real-time and set up automatic reorder points for each warehouse.
Answer
D. Utilize Dynamics 365 Field Service to track product inventory levels in real-time and set up automatic reorder points for each warehouse.
Explanation
Utilizing Dynamics 365 Field Service for real-time inventory tracking and setting up automatic reorder points ensures parts availability without relying on manual processes or overstocking, which can be costly. Manual reporting by field agents is error-prone and not real-time. Ordering excess inventory leads to increased storage costs and potential waste. Implementing a third-party system is unnecessary when Dynamics 365 Field Service has the required capabilities.
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