Learn why negotiating a Service Level Agreement (SLA) is crucial for ensuring the resiliency of business-critical applications migrated to the cloud.
Table of Contents
Question
A national bank recently migrated a large number of business-critical applications to the cloud. Which of the following is MOST important to ensuring the resiliency of the applications?
A. Conducting periodic system stress testing
B. Negotiating a service level agreement (SLA) with the provider
C. Using a monitoring tool to assess uptime
D. Creating restore points for critical applications
Answer
B. Negotiating a service level agreement (SLA) with the provider
Explanation
The most crucial step in ensuring the resiliency of business-critical applications migrated to the cloud is B. Negotiating a service level agreement (SLA) with the provider.
While all options have their merits, an SLA sets clear expectations and responsibilities between the bank and the cloud provider regarding uptime, performance, disaster recovery, and support. This legally binding agreement holds the provider accountable and ensures the bank has recourse in case of service disruptions or failures impacting the critical applications.
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