Google’s December 2024 software update for Pixel devices was supposed to enhance performance. Instead, it left some users with mobile data headaches. Phones like the Pixel 6, 7, 8, and 9 series are dropping signals or losing data altogether. Let’s break it down.
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What’s Happen After Installed Latest Software Update?
- Your phone may lose mobile data briefly but reconnect on its own or after a restart.
- Some users see an exclamation point in the status bar, signaling no connection at all.
What Are People Saying About This Issue?
- A Pixel 7 owner on Reddit complained about random connectivity issues after updating.
- A Pixel 8 user shared similar frustrations with sudden disruptions.
- A Pixel 9 Pro user reported total signal loss, only temporarily fixed by restarting their phone.
- Even on Google’s Community Support Page, users are venting about frequent data loss while regular calls still work fine.
Google hasn’t officially acknowledged the problem yet, but here are a few temporary fixes that might help:
Solution 1: Reset Network Settings
Go to Settings > System > Reset options > Reset Mobile Network Settings.
This will erase saved Wi-Fi passwords and Bluetooth pairings, so be prepared to re-enter them.
Solution 2: Turn Off 4G/VoLTE Calling
- Navigate to Settings > Network & Internet > SIMs > [Your Provider].
- Disable Wi-Fi calling and VoLTE (if available).
Some users found this resolved their issue—at least for now.
Not everyone’s affected by this issue, some users report no issues at all, so this isn’t universal. The problem seems tied to the December Feature Drop update, which also caused a themed icon bug earlier this month.
Those workarounds mentioned above might not work for everyone or could stop working over time.
If you’re still struggling, report your issue on Google’s Community Support Page or use the Pixel feedback tool. The more reports Google gets, the faster they’ll likely act. Stay patient at the same time, Google will probably release a patch soon to fix this bug.