How to Fix Home App Issue on iOS 17 Cellular Data

Discover fixes for the Home App malfunctioning on iOS 17 cellular data. Troubleshoot to restore smart home control beyond Wi-Fi.

The Home App, a comprehensive solution for smart home management, faces usability hurdles for specific iOS 17 users. While impeccably functional over Wi-Fi, the app fails to operate on cellular data.

Table of Contents

Problem
Solution 1: Restart Active Hub Device
Solution 2: Reset Network
Solution 3: Reinstall Home App

Problem

Numerous users report an operational glitch where the Home app functions seamlessly on Wi-Fi but becomes non-operational when accessed via cellular data on iOS 17.

Solution 1: Restart Active Hub Device

Restart the Active Hub Device.
In the Home app, click the overflow icon.
Go to Home Settings and select Home Hub & Bridge.
Identify the active Hub device and restart it.
Check if the Home App issue persists on Cellular Data in iOS 17.

Solution 2: Reset Network

If the issue persists due to network configuration problems, resetting to factory defaults might help. Be aware that this action erases saved WiFi networks, passwords, cellular, VPN, and APN settings. Make sure you’re logged in with your Apple account.

Go to Settings > General.
Navigate to Transfer or Reset iPhone > Reset.
Tap on Reset Network Settings.
Verify if the Home App works on Cellular Data in iOS 17.

Solution 3: Reinstall Home App

If previous methods haven’t resolved the issue, reinstalling the Home App might help. Note that this action deletes automations. Backup through a third-party app or take screenshots before uninstalling. Reinstall from the App Store, set it up again, and the issue should be resolved.

That’s it. These steps aim to fix the Home App issue on Cellular Data in iOS 17. Queries? Comment below for assistance. We’ll respond promptly.