Learn strategies for how companies can responsibly address potential job displacement caused by implementing AI technologies through reskilling, redeployment and workforce development.
Table of Contents
Question
How should businesses address the potential job displacement caused by AI implementation?
A. Ignore it; it’s not the business’s problem
B. Immediately lay off all potentially affected employees
C. Invest in reskilling and redeploying affected employees
D. Only hire AI specialists in the future
Answer
C. Invest in reskilling and redeploying affected employees
Explanation
As businesses increasingly adopt artificial intelligence technologies, there is valid concern about the potential for AI to displace certain jobs and roles. However, simply ignoring the issue, immediately laying off impacted workers, or only hiring AI specialists going forward are not appropriate or effective ways for companies to address this.
The most responsible approach is for businesses to proactively invest in reskilling and redeploying employees whose jobs may be impacted by AI. This means:
- Identifying roles and skills likely to be automated or augmented by AI
- Providing training, education and skill development opportunities to help those employees gain new, in-demand skills
- Redeploying affected workers into new jobs and functions within the organization that utilize their upgraded skills
- Approaching AI implementation as part of a broader workforce transformation effort to transition employees into higher-value work
By taking an active role in developing their workforce and helping employees adapt and grow along with technological changes, companies can implement AI in a way that enhances rather than eliminates jobs. It takes investment, but reskilling enables businesses to retain valuable institutional knowledge, maintain morale and loyalty, and evolve their workforce capabilities to drive ongoing competitive advantage in an AI-enabled future.
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