Question 121: Zoom partnered with collaboration hardware vendors to produce endpoints specifically for home and remote workers. Which vendors did Zoom partner with for this initiative?
A. Lifesize, Crestron, Yealink
B. Logitech, Poly, Crestron
C. Logitech, Crestron, DTEN
D. Yealink, Poly, Lifesize
Correct Answer: C. Logitech, Crestron, DTEN
Explanation: While Zoom partnered this year with vendors like Poly and Yealink for its hardware-as-a-service program, Zoom partnered with Logitech, Crestron and DTEN to provide home collaboration devices. Crestron HomeTime combines the Logitech MeetUp video bar with a Crestron remote control and integrates with Zoom Rooms software. DTEN ME is an all-in-one touchscreen device that natively integrates with Zoom and offers whiteboarding capabilities.
Question 122: Verizon acquired cloud video conferencing provider BlueJeans for less than $500 million. What does Verizon plan to do with BlueJeans technology?
A. Integrate BlueJeans with Verizon’s 5G network
B. Shut down the BlueJeans interoperability service
C. Develop video applications for verticals like healthcare, education and field services
D. Integrate BlueJeans with Verizon’s 5G network and develop video applications for verticals like healthcare, education and field services
Correct Answer: D. Integrate BlueJeans with Verizon’s 5G network and develop video applications for verticals like healthcare, education and field services
Explanation: Verizon closed the acquisition in May and said it plans to integrate BlueJeans video technology to expand its UC portfolio and provide real-time offerings for telemedicine, distance learning and field services through its 5G network.
Question 123: Zoom faced several lawsuits in 2020 regarding the security and privacy of its video service. What were the allegations of the lawsuits?
A. Zoom shared user data with Facebook without permission
B. Zoom made misleading statements about meeting encryption
C. Zoom installed spyware in customer meetings
D. Zoom shared user data with Facebook without permission and made misleading statements about meeting encryption
Correct Answer: D. Zoom shared user data with Facebook without permission and made misleading statements about meeting encryption
Explanation: Two federal lawsuits filed in March alleged Zoom failed to properly disclose its iOS app was transmitting information about users’ devices, such as IP addresses and language settings, to Facebook. Four class-action lawsuits were filed in April that alleged Zoom overstated its video meeting security by saying it used end-to-end encryption when the company controlled video encryption keys and decrypted video content for third-party services like transcriptions.
Zoom settled a Federal Trade Commission lawsuit in November regarding its security practices and agreed to implement a comprehensive security program. The company announced plans to offer end-to-end encryption as a free, optional feature for its users.
Question 124: Microsoft held its virtual Ignite conference in September. What were some of the Microsoft Teams enhancements unveiled during the event?
A. Breakout rooms for large meetings
B. New Together Mode features
C. Productivity insights
D. All of the above
Correct Answer: D. All of the above
Explanation: Microsoft announced it would support a highly requested breakout rooms feature that enables meeting participants to form small groups in larger video conferences. The company also announced new Together Mode features, including new layouts and an overlay feature, as well as analytics capabilities to monitor how employees use Teams.
Question 125: Google announced in October it would overhaul its G Suite office productivity platform to enable teams to collaborate without switching between tools. What is the new name of the updated product?
A. Google Teams
B. Google Office
C. Google Workspace
D. G Meet
Correct Answer: C. Google Workspace
Explanation: Google Workspace is the rebranded productivity suite that includes Gmail, Docs, Slides, Sheets, Chat, Meet and Calendar. The integrated offering will enable users to access tools like Docs and Sheets directly from Chat. Users working in a document can also launch a Meet video conference without needing to leave the document.
Question 126: In November, Cisco released three patches that addressed security vulnerabilities in Webex. What was one vulnerability addressed by the patches?
A. Hackers could join meetings as participants
B. Hackers could access encryption keys
C. Hackers could control video endpoints
D. Hackers could access the organization’s network
Correct Answer: A. Hackers could join meetings as participants
Explanation: The security flaws in Webex could enable hackers to join meetings, both undetected and as visible participants. Hackers could remain in the waiting room even after being removed from the meeting. Other vulnerabilities addressed by the patches were the ability for hackers to participate in meetings and access personal information while in meeting waiting rooms.
Hackers could exploit the vulnerabilities by manipulating the client-server interaction that connects Webex meeting participants. The vulnerabilities affected the macOS, iOS and Windows versions of Webex.
Question 127: Salesforce announced in December its intent to acquire Slack. How much does Salesforce plan to pay for the team collaboration platform?
A. $37.2 billion
B. $27.7 billion
C. $875 million
D. $8.4 billion
Correct Answer: B. $27.7 billion
Explanation: Salesforce will acquire Slack for $27.7 billion and expects to close the deal in 2021. Salesforce plans to integrate Slack with the Salesforce cloud and make the collaboration platform the interface for its Customer 360 platform. The acquisition could intensify Slack’s competition with Microsoft Teams in the collaboration space.
Question 128: In December, Cisco announced it would acquire IMImobile for $730 million and incorporate the company’s service into Webex Contact Center. What products does IMImobile offer?
A. Communications platform-as-a-service capabilities, such as messaging APIs
B. Speech technology for interactive voice response
C. AI capabilities for contact center workflows
D. Mobile video capabilities for 5G networks
Correct Answer: A. Communications platform-as-a-service capabilities, such as messaging APIs
Explanation: IMImobile is a U.K.-based communications platform as a service (CPaaS) company that focuses on messaging APIs and rich communications services, the next generation of carrier messaging. Cisco plans to integrate the CPaaS technology to enable organizations to build contact center workflows and provide omnichannel messaging.
Question 129: The IT Assurance Framework consists of all of the following except:
A. ISACA Code of Professional Ethics
B. IS audit and assurance standards
C. ISACA Audit Job Practice
D. IS audit and assurance guidelines
Correct Answer: C. ISACA Audit Job Practice
Explanation: The IT Assurance Framework is an ISACA publication that includes the ISACA Code of Professional Ethics, IS audit and assurance standards, IS audit and assurance guidelines, and IS audit and assurance tools and techniques. It does not contain the ISACA Audit Job Practice.
“ISACA Code of Professional Ethics” is incorrect because the ITAF does include the ISACA Code of Professional Ethics. “IS audit and assurance standards” is incorrect because the ITAF does include IS audit and assurance standards. “IS audit and assurance guidelines” is incorrect because the ITAF does include IS audit and assurance guidelines.
Question 130: An audit project has been taking far too long, and management is beginning to ask questions about its schedule and completion. This audit may be lacking:
A. Effective project management
B. Cooperation from individual auditees
C. Enough skilled auditors
D. Clearly stated scope and objectives
Correct Answer: A. Effective project management
Explanation: While any of these answers is plausible, the first thing that should be examined is whether the audit is being effectively project managed, so that all parties understand the audit’s objectives, schedule, resources required, and regular status reporting.
“Cooperation from individual auditees” is incorrect. While plausible, there isn’t enough information here to draw this conclusion. “Enough skilled auditors” is incorrect. While plausible, there isn’t enough information here to draw this conclusion. “Clearly stated scope and objectives” is incorrect. While plausible, there isn’t enough information here to draw this conclusion.