How to Enhance Open Enrollment (OE) Program

The open enrollment (OE) period is a busy time of year for payer organizations. A successful open enrollment program takes more time and persistence. The best way to optimize your program is to use a long-term approach with year-round member connection and engagement. There are steps you can take today to enhance the member experience. […]

Outdated Automation Tools Limit Performance in Predictable Ways

To work around these limitations, IT organizations must often license add-on tools and dedicate staff to supervise processes and perform tasks manually. That’s costly and doesn’t scale. Over time, these legacy automation tools and workarounds limit the performance of the business itself. It doesn’t have to be that way. With Redwood’s RunMyJobs® workload automation, organizations […]

Why and How to Implement Employee Activities Monitoring and Tracking Using Technology

While employee monitoring might be construed as “babysitting” – when implemented correctly, it can help you increase profitability, improve customer experience, boost employee retention, and promote healthier workspaces. Read on this article, which provides insights into why you should track employees and other user activities, how employee monitoring technology works (key types of tracking), and […]

Extreme Elements: Building Blocks of Autonomous Enterprise to Deliver New Human Experiences

The Bowen Center, one of the largest behavioral health facilities in America, recently increased its IT customer satisfaction score from the low 70s to close to 100%. How? By customizing their network infrastructure with Extreme Elements. And with their new, tailor-made network, they increased the reach of their telehealth services to clientele––nationwide. Extreme believes delivering […]

Empowering Remote Workforce for the Enterprise

With the right combination of applications, services, and policies, organizations can maximize remote workers’ productivity and minimize risk. However, remote work presents new challenges for IT professionals. And as remote working becomes part of an enterprise’s cost-trimming, profit-boosting efforts, IT will be under pressure to ensure they’ve selected the right remote-working tools for the job. […]