Learn how to properly configure Performance Analytics widgets to follow Breakdown Source filters on ServiceNow dashboards by enabling the “Follow interactive filter” option for accurate data filtering.
Table of Contents
Question
When configuring a Breakdown Source on a Dashboard, how do you ensure that Performance Analytics widgets are filtered correctly?
A. Edit each widget and enable “Apply Dashboard Filter”
B. For each widget, enable “Follow interactive filter”
C. Edit each widget and enable “Follow element”
D. For each widget, enable “Act as interactive filter”
Answer
B. For each widget, enable “Follow interactive filter”
Explanation
To ensure Performance Analytics widgets are filtered correctly when configuring a Breakdown Source on a Dashboard, you need to enable the “Follow interactive filter” option for each widget. This setting allows the widget to respect and apply any filters or breakdowns applied at the dashboard level.
Here’s how it works:
- When configuring a Breakdown Source on a Dashboard, you’re essentially creating a filter or breakdown that will be applied to all widgets on that dashboard.
- By default, widgets on a dashboard will not inherit or follow the dashboard’s Breakdown Source filter unless the “Follow interactive filter” option is enabled.
- To ensure proper filtering, you need to edit each individual widget and enable the “Follow interactive filter” option, typically found in the widget’s configuration or properties.
- Once enabled, the widget will dynamically update and filter its data based on the Breakdown Source or any other filters applied at the dashboard level.
This approach allows you to maintain consistent filtering across all widgets on the dashboard, ensuring they display data relevant to the selected Breakdown Source or any other applied filters.
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