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Workaround: How to fix Apple Pay randomly not working on iPhone with latest iOS


I have an iPhone 15 Pro with iOS 17, and I’m having trouble using Apple Pay. It used to work fine before, but now it doesn’t recognize the contactless reader when I try to pay. This is very frustrating because I rely on Apple Pay for most of my transactions.

I hold my phone near the contactless reader, and I see my credit card on the screen. This is normal and expected. However, when my phone tells me to “hold near the reader”, nothing happens. The payment doesn’t go through, no matter how long or how close I hold my phone to the reader. This is the problem that I need to solve.

Workaround: How to fix Apple Pay randomly not working on iPhone with latest iOS

I’ve tried several things to fix this issue, but none of them worked. Here’s what I’ve done so far:

  • I’ve tested different credit cards with Apple Pay, but none of them worked either. This means that the problem is not related to a specific card or bank.
  • I’ve deleted and readded my main card from Apple Pay, but that didn’t help either. This means that the problem is not related to a corrupted card data or settings.
  • I’ve checked the NFC settings on my phone, and they are enabled. This means that the problem is not related to a disabled NFC feature.

I’m running out of ideas on how to fix this issue, and I’m hoping that someone here can help me. Is anyone else having the same problem with their iPhone 15 Pro or iOS 17? Do you know what might be causing this issue or how to solve it? Please share your insights or solutions with me. I appreciate your help and feedback.

Workaround: Retry Apple Pay by Tapping the Reader Before Opening Apple Wallet

If you have an iPhone 15 Pro with iOS 17, you might encounter a problem when you try to use Apple Pay with a contactless reader. Sometimes, your phone doesn’t detect the reader and doesn’t complete the payment, even though you see your card on the screen and follow the instructions. This can be very annoying and time-consuming, especially if you are in a hurry or in a crowded place.

Fortunately, there is a simple solution that might work for you. Instead of opening your Apple wallet first and then tapping your phone to the reader, try doing it the other way around. Here are the steps to follow:

Step 1: Make sure the merchant’s card reader is ready to accept payments before proceeding.

Step 2: Tap your phone to the reader without opening your Apple wallet. You should hear a beep or feel a vibration from your phone.

Step 3: Your Apple wallet should pop up on your screen automatically. Double-click the side button and pass through Face ID to confirm your payment.

Step 4: You should see a confirmation message on your phone and the reader that says “Done” or “Payment Successful”.

This method might work better because it triggers your phone’s NFC feature more quickly and reliably. NFC stands for Near Field Communication, and it is the technology that allows your phone to communicate with the contactless reader wirelessly. Sometimes, opening your Apple wallet first might interfere with the NFC signal or cause a delay in the detection.

However, this solution might not work for every contactless reader or every situation. If you still have trouble using Apple Pay on your iPhone 15 Pro (iOS 17), you might want to try some other troubleshooting tips, such as:

  • Checking your internet connection and cellular signal. Sometimes, a weak or unstable connection might prevent your phone from verifying your payment.
  • Updating your iOS version to the latest one. Sometimes, a software update might fix some bugs or glitches that affect your Apple Pay performance.
  • Restarting your phone or resetting your network settings. Sometimes, a simple reboot or reset might solve some issues with your phone’s functionality or connectivity.
  • Contacting your bank or card issuer. Sometimes, there might be a problem with your card or account that prevents you from using Apple Pay. For example, you might have reached your spending limit, or your card might have been blocked or suspended for some reason.

We hope that this solution helps you use Apple Pay on your iPhone 15 Pro (iOS 17) more smoothly and conveniently. If you have any questions or feedback, please let us know.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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