Learn which ITIL event type IPL activity is categorized as according to the Wipro Mainframe MySkillz Trendnxt assessment. Discover the key differences between changes, normal tasks, and incidents.
Table of Contents
Question
IPL activity comes under which Event type as defined in ITIL
A. Change
B. Normal Task
C. Incident
D. None
Answer
A. Change
Explanation
IPL (Initial Program Load) activity is classified as a Change event type according to the definitions in the Information Technology Infrastructure Library (ITIL) framework.
In ITIL, a Change refers to the addition, modification, or removal of anything that could impact IT services. Changes are typically planned, documented, and go through a formal approval process before being implemented in order to minimize risk and disruption.
An IPL involves loading the operating system and restarting the mainframe, which has the potential to significantly impact IT services running on that system. Therefore, an IPL would be managed as a Change to ensure proper planning, testing, scheduling, and execution to avoid unexpected downtime or issues.
The other event types listed are not the best fit for IPL activity:
- A Normal Task refers to regular, day-to-day operational activities that are well-understood and pose little risk. An IPL is infrequent and higher-risk.
- An Incident is an unplanned disruption or reduction in quality of an IT service. While an IPL could potentially cause an incident, the IPL itself is a planned activity.
So in summary, the correct answer is that IPL activity falls under the Change event type as defined in the ITIL framework. Proper change management practices should be followed when conducting an IPL on a mainframe system.
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