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MC1393468 Cowork in Frontier: New Value + Usage-based Billing

Summary

  • Microsoft 365 Copilot Cowork is moving to general availability worldwide, while Frontier remains the early-access channel for new capabilities.
  • Frontier Cowork is changing to usage-based billing, with a grace period for existing users and required billing setup to keep access after the grace period ends.
  • Admins need to configure pay-as-you-go billing and review spending controls in the Microsoft 365 admin center to avoid user access loss.
  • The Cowork experience is changing from an agent-based model to a toggle-based entry point, and Frontier users will continue to receive early access innovations.
  • Existing chat history and artifacts are retained if access is interrupted and later restored.

Primary Service: M365 Copilot
Admin Impact: High
User Impact: Medium
Release Start: 16 Jun 2026
Release End: 16 Jun 2026
Services: Admin, M365 Copilot
Category: Plan for change
Tags: Admin Action

History

6/16/2026 Item Added to Message Center

Microsoft Message

What and Why

Starting June 16, 2026, Microsoft 365 Copilot Cowork will move to general availability (GA) worldwide (Tier 1 languages), while Frontier remains the early access channel for new capabilities.

This post is specific to managing the experience for Frontier users of Cowork.

Frontier-specific updates for June 16, 2026: This update introduces usage-based billing, enabling organizations to scale responsibly and align costs with actual usage, while maintaining enterprise-grade controls and governance. Frontier users will continue to receive early access innovations, including a new model (OpenAI GPT 5.5).

Rollout Schedule

  • June 16, 2026 – GA begins; usage-based billing becomes available
  • June 16–June 30, 2026 – Grace period for existing Cowork users in Frontier
  • July 1, 2026 – Usage-based billing required for continued access for Cowork users in Frontier

Impact on Your Organization

Who is affected:

  • Admins managing Copilot and billing configurations
  • Existing Frontier Cowork users
  • New Frontier users accessing Cowork after June 16

Platforms/Services:

  • Microsoft 365 Copilot
  • Cowork (Frontier and GA experiences)
  • Microsoft 365 Admin Center (billing and contriols)

What will happen:

Grace period (June 16–June 30):

  • Existing Cowork users (installed before June 16):
    • Continue to use Cowork through June 30 (no billing setup required)
    • Receive end-user in-app notifications (June 23–June 30) notifying the expiration date
  • Admins:
    • Can onboard additional Frontier users to Cowork at no cost during the grace period (tenant must already have at least one active user)
    • Notifications in the M365 Admin Center to configure billing

Experience changes starting June 16, 2026:

  • Cowork experience shifts from an “agent” model to a toggle-based entry point
  • Frontier continues to provide early access to new capabilities, including updated model access

After July 1, 2026:

  • If usage-based billing is enabled: Users continue without interruption
  • If usage-based billing is not enabled:
    • End users will lose access starting 7/1
    • Existing chat history and artifacts are retained and accessible when access is restored

Action Required / Recommendations

Configure usage-based billing: Set Up and Manage Pay-as-you-go Billing

Determine visibility strategy:

  • Enable usage-based billing in the Microsoft 365 Admin Center by 6/30

Recommended

  • Enable spending policies early to establish visibility on credit consumption and ensure a seamless transition
  • No charges will apply in June – no matter when you set up your spending policies, billing will only begin from July 1
  • Review cost management and monitoring tools:
    • Usage-based billing overview
  • Plan for your Spending Policy: To do this, we have provided you with two tools below. The current usage dashboard will help you identify current usage patterns and specific user behavior. The estimator will allow you to model
  • your credit consumption going forward.
    • Cowork Usage Dashboard
    • Customer Cowork Cost Estimator

Additional resources

  • Cowork GA blog
  • Cowork documentation
  • Copilot Credit Licensing guide
  • Usage-based Billing and Cost Management for Copilot Credits | MS Learn
  • Managing AI experiences enabled by usage-based billing | MS Learn
  • Discovery setting for AI experiences enabled by usage-based billing | MS Learn

Compliance considerations

Compliance area: Does the change alter how existing customer data is processed, stored, or accessed?

Explanation:  Cowork continues to process organizational data within Microsoft 365 using updated models and service capabilities, which may affect how data is accessed and analyzed within Copilot experiences.

Compliance area: Does the change introduce or significantly modify AI/ML or agent capabilities that interact with customer data?

Explanation: This update introduces expanded AI capabilities, including access to an updated model (OpenAI GPT 5.5), which interacts with organizational data within Copilot experiences.

Compliance area: Does the change provide end users any new way of interacting with generative AI?

Explanation: The experience changes from an agent-based interaction model to a toggle-based entry point, modifying how users engage with generative AI in Cowork.

Compliance area: Does the change include an admin control and can it be controlled through Entra ID group membership?

Explanation: Admins can control access via usage-based billing configuration and a discoverability toggle. Integration with Entra ID group-based targeting may be used depending on tenant configuration.

Compliance area: Does the change allow a user to enable and disable the feature themselves?

Explanation:  Users may request access when discoverability is enabled, introducing a user-driven access flow in environments where billing is not configured.