Why Is Windows 11 Update Broken and How Does Microsoft's Emergency Fix Solve It?

What Devastating Windows 11 Bug Is Microsoft Desperately Trying to Fix Right Now?

Microsoft has released Windows 11 KB5062324 to fix a critical bug in Windows 11 24H2 that prevented Windows Update from working properly. This emergency configuration update addresses a widespread issue where Windows Update would get stuck or completely stop responding during scans for new updates.

The Core Problem

I've been tracking this issue throughout 2025, and it's been a persistent headache for Windows 11 24H2 users. The bug causes Windows Update to freeze during the scanning process, leaving users unable to receive important security patches and feature updates. In many cases, the only temporary workaround was to restart the computer and manually check for updates again.

Microsoft explained that "this Windows configuration update addresses an issue in Windows that can cause the scan for Windows updates to stop responding". The company confirmed that restarting Windows would typically allow the update scan to complete, but this was clearly not a sustainable solution.

How the Fix Works

The KB5062324 update is rolling out gradually to all Windows 11 24H2 devices. Here's what makes this fix special:

No reboot required

Unlike most Windows updates, this configuration update applies automatically without needing a system restart

Gradual rollout

Microsoft is pushing the update to devices worldwide in phases

Automatic installation

The update downloads and installs silently in the background

To get the update faster, you can enable "Get the latest updates as soon as they're available" in Settings > Windows Update, restart your computer, and then click "Check for updates".

The Bigger Picture: Windows Update Chaos

This fix comes amid a particularly troublesome period for Windows updates. The June 2025 Patch Tuesday cycle has been especially problematic:

KB5060842 Disaster

Microsoft initially released KB5060842 on June 10, 2025, but quickly pulled it after discovering it caused system crashes when launching games with Easy Anti-Cheat, including Fortnite.

KB5063060 Problems

The replacement update KB5063060 brought its own set of issues:

• Installation failures with error codes like 0x800f0922, 0x80070002, and 0x800f0991
• System freezes and crashes during gaming
• External monitors showing purple and green colors via HDMI
• Bluetooth connectivity problems requiring constant device reconnections
• Network instability and slow connections

User Impact and Workarounds

The Windows Update problems have severely impacted users' ability to maintain system security. Some users reported that their systems would show "Updates are in progress" after restart, but the update would fail with an exclamation mark icon. Others encountered the frustrating "Get newer version of Windows to stay up to date" error message.

For users still experiencing issues with KB5063060, Microsoft recommends:

• Uninstalling the problematic update through Windows Update settings
• Downloading updates manually from the Microsoft Update Catalog
• Waiting for future fixes in upcoming updates

Looking Forward

Microsoft has indicated that the June 2025 Patch Tuesday includes a permanent fix for the Windows Update scanning issue. However, some users may still see the KB5062324 configuration update if their systems require it.

The company is also working on a broader update orchestration platform that aims to unify updating for all apps, drivers, and system components on Windows. This could potentially prevent similar update conflicts in the future.

My Recommendation

If you're running Windows 11 24H2 and experiencing Windows Update issues, be patient as KB5062324 rolls out. The fix should resolve the scanning problems automatically. However, given the recent track record of Windows updates, I'd recommend:

1. Waiting a few days after any major update before installing
2. Creating system restore points before installing updates
3. Monitoring community feedback on forums before proceeding with problematic updates

The Windows Update system has become increasingly unreliable, and this latest fix represents Microsoft's attempt to restore stability to a critical system component.