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Why does Outlook 2019 showing invalid signatures on emails with attachments?

Is your Outlook encryption breaking when sending files with special characters?

Technical Advisory: Outlook Classic Encryption and Attachment Handling

Administrators managing Outlook Classic environments must address emerging reports regarding encryption failures. Microsoft has previously verified a specific defect where encrypted emails arrive as unreadable attachments. Developers are currently engineering a solution for that known issue. However, recent feedback indicates a secondary, distinct failure vector affecting digital signatures.

The Correlation Between Filenames and Signature Validity

A specific technical conflict exists between Outlook Classic’s signing mechanism and file attachment nomenclature. Evidence suggests that digital signatures fail validation processes when users attach files possessing specific naming characteristics. The system flags the signature as invalid immediately upon receipt, undermining the trust protocols essential for secure business communication.

Identifying the Error Triggers

This signature corruption does not occur randomly. It manifests under precise conditions involving file metadata. The reported triggers include:

  • Special Characters: The presence of umlauts (ä, ö, ü) or similar diacritics within the filename.
  • Character Length: Filenames exceeding a suspected threshold of 10 characters.
  • Version Specificity: The error predominantly affects Outlook Classic 2019 builds.

Operational Impact and Testing

This behavior suggests a parsing error in how the Outlook client encodes headers for signed messages containing complex filenames. When the client attempts to hash the message for the signature, the character encoding mismatch leads to a checksum failure.

IT administrators should replicate this scenario to confirm vulnerability. Test parameters should involve sending signed emails via Outlook 2019 containing attachments with long, umlaut-heavy filenames. If the recipient client reports a broken signature, the environment is affected. Until a patch is released, the immediate workaround requires users to sanitize filenames by removing special characters and reducing length before transmission.