What Can You Do With AI in Learning and Development?

Course Creation

One of the best ways to save time using AI is to create course content with it.

AI can’t replace internal expertise, personal insights, or incorporate real-life examples, but as a building block, ChatGPT can be a fantastic way to avoid the “blank page” syndrome you may feel when creating a new course.

1. Start a conversation with ChatGPT and introduce the lesson topic or key points.
2. Ask questions to generate detailed explanations, examples, or exercises.
3. If needed, guide the model’s responses by providing feedback and asking for revisions or additional information.
4. Use the model’s generated responses as the basis for your lesson content.
5. Make sure to review and refine the output to ensure accuracy and clarity.

Course Creation Sample Prompt

Prompt: Design a comprehensive online course that teaches beginners how to create and manage their own personal website using WordPress. The course should cover everything from setting up a domain and hosting to customizing themes, adding content, optimizing for SEO, and implementing basic security measures. Please outline the course structure, modules, and key topics to be covered in each module.

Path Creation

AI can help you with the flow and sequencing of topics to ensure it’s organized effectively. Now that you can generate a course, you may want to bring your courses into a Path.

• Use AI to assist in the logical flow and sequencing of topics within a learning Path.
• ChatGPT can provide suggestions and insights based on the relationships between topics, allowing you to create a cohesive and well-structured learning Path.

Path Creation Sample Prompt

Prompt: Develop a guided learning path for individuals interested in mastering digital marketing. The learning path should cater to beginners and include a step-by-step progression from foundational concepts to advanced strategies. Outline the main modules, key topics, recommended resources (articles, videos, online courses), and hands-on exercises for each stage of the learning journey.

Catalog Generation

You may need to create a whole catalog of content to cover a variety of skill levels or users. ChatGPT can help here, too!

Be sure to define the scope of your course catalog and the subjects you want to cover (specific domain, industry, or a broad range of topics).

Provide existing course catalogs, syllabi, or descriptions from various sources as input data for the generative AI model. This will help the model learn from existing examples and generate content that aligns with established course catalog formats.

Catalog Generation Prompt

Prompt: Create a comprehensive online learning catalog for a software development academy. The catalog should showcase a variety of courses catering to different skill levels and programming languages. Each course entry should include a title, brief description, target audience, prerequisites, course duration, curriculum overview, and any additional resources such as textbooks or tools. The catalog should cover topics ranging from introductory coding to advanced software architecture and include a diverse range of languages like Python, Java, JavaScript, and more.

L&D Strategy

AI can be a valuable resource for strategy development, complementing your human expertise.

Generative AI can quickly access and consolidate information from various sources, helping you make informed decisions about industry trends, market data, and best practices as they guide your L&D strategy.

L&D Strategy Prompt

Prompt: Generate a list of innovative learning and development strategies for the upcoming quarter, considering our new sales team is mostly still onboarding, emerging MarTech industry trends, and the growth objective of increasing average contract value.

How can I be more convincing?

Whether you’re looking for an expanded budget for a better tool or more instructional designers, or you have some managers who resist allocating their team’s time toward learning, you may need to create convincing proposals, arguments, or presentations to increase the learning footprint across your organization.

AI can consolidate data and research (such as productivity metrics, retention, etc.) into a cohesive statement that you can use in a presentation or proposal to showcase the value of learning.

How can I be more convincing with the executive leadership?

Imagine you are an L&D manager. You have a VP of sales who doesn’t want his team to spend time learning, as he thinks it will decrease productivity. You know that if this sales team spent time in the learning platform, you’d be able to tie learning time to sales outcomes. Please generate a convincing argument or proposal to persuade the VP of sales to embrace learning on behalf of his team.

Here’s what ChatGPT generated with that prompt:

Subject: Unlocking the Power of Learning for Sales Excellence

Dear [VP of Sales],

I hope this message finds you well. I wanted to take a moment to discuss a potential opportunity that could significantly impact our sales team’s performance and, ultimately, our bottom line.

I understand that you may have reservations about the value of learning and development for our sales professionals. However, I believe that by embracing learning, we can transform our sales approach and drive tangible results.

Here are a few compelling reasons why integrating learning into our sales strategy is worth considering:

**1. Improved Sales Performance:**
– Learning equips our sales team with the latest industry knowledge, best practices, and sales techniques.
– It helps sales representatives build confidence and credibility when interacting with clients.
– Continuous learning fosters adaptability, enabling our team to respond effectively to changing market dynamics.

**2. Data-Driven Insights:**
– Our learning platform can provide valuable data on how time spent learning correlates with sales outcomes.
– By analyzing this data, we can identify patterns and strategies that lead to higher sales conversions and revenue growth.

**3. Competitive Advantage:**
– Sales professionals who invest in learning are often more capable of positioning our products or services as solutions to customer problems.
– A well-informed sales team can engage in more meaningful conversations with clients, differentiating us from competitors.

**4. Employee Retention and Satisfaction:**
– Offering learning opportunities demonstrates our commitment to the professional growth of our sales team.
– It can enhance job satisfaction, reducing turnover and the costs associated with recruitment and training of new hires.

**5. Adaptation to Modern Sales Approaches:**
– In today’s digital era, successful sales require a blend of traditional and online strategies.
– Learning can help our team master digital tools and social selling techniques, tapping into new markets and customer segments.

**6. Mitigation of Risk:**
– A well-trained sales team is less likely to make costly mistakes or engage in unethical practices.
– Learning can reinforce our commitment to compliance and ethical selling standards.

To address your concerns, I propose a pilot program where we carefully track the learning time of a select group of sales representatives and monitor their sales performance over a defined period. This data-driven approach will provide us with concrete evidence of the value that learning brings to our sales efforts.

I would be happy to work closely with you and the sales team to implement this initiative, ensuring minimal disruption to their day-to-day activities while maximizing the benefits of learning. Together, we can turn learning into a strategic advantage that drives revenue growth and positions us as industry leaders.

I am open to discussing this proposal further and welcome any questions or suggestions you may have. Let’s explore this opportunity together and unlock the potential for enhanced sales excellence.

Thank you for your time and consideration.

Sincerely,

[Your Name]
[Your Title]
[Your Contact Information]

Is my course complete for the population it serves?

When brainstorming a course or academy, you can run your course through generative AI for anything from a content review to real-world applications.

If you can provide an AI tool with the below, it can generate insights and suggestions to help improve course content:

1. Learning objectives and outcomes.
2. Course content and relevance.
3. Engagement and interactivity.
4. Assessment methods.
5. Accessibility and inclusivity.
6. Alignment with industry standards (if applicable).
7. Opportunities for improvement.
8. Overall course rating and recommendations

This may also be a helpful technique if you rely on internal experts to create courses. They may be great at creating content, but not so great at ensuring the course learning objectives and assessment methods are clear. You could run an expert-created course through AI to quickly identify the gaps–or better yet, give your experts the above steps to include in their prompts so they can meet your course requirements!

Is my course complete for the population it serves? Prompt

Prompt: Please evaluate the effectiveness and completeness of the [Course Name] for [Target Audience]. Provide feedback on the following aspects:

1. Learning objectives and outcomes.
2. Course content and relevance.
3. Engagement and interactivity.
4. Assessment methods.
5. Accessibility and inclusivity.
6. Alignment with industry standards (if applicable).
7. Opportunities for improvement.
8. Overall course rating and recommendations

What is your current process for getting feedback and suggestions before publishing a course?