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Step-by-Step Guide to Cancel Nike Order and Get Your Money Back

By: Author Alex Lim

Posted on

Categories Product

In this guide, we will walk you through the process of canceling Nike order and securing refund with ease. Whether you made your purchase online through the Nike website or via the Nike app, we’ve got you covered. In this article, we will outline the specific steps you need to take, depending on how much time has elapsed since you placed your order. Let’s dive in!

If you are within the 30-minute window after placing your order, we will show you how to cancel it directly through the Nike website for a prompt refund. However, if more than 30 minutes have passed, we will guide you through the process of returning the item once you receive it, ensuring that you can still obtain a refund within Nike’s 60-day return policy.

How to Cancel Nike Order Within 30 Minutes

If you’ve just placed an order and realize you need to cancel it, act promptly. You have a 30-minute window to cancel directly through the Nike website (not the app). Here’s how:

  1. Visit the Nike Website.
  2. Log in to your Nike account.
  3. Navigate to cart.
  4. Click on your profile icon.
  5. Select “Orders.” There, you’ll find a list of all your placed orders.
  6. Identify the order you want to cancel and click on it.
  7. Look for the “Cancel Order” option. You may be prompted to choose a reason for cancellation (optional). Look for the “Cancel Order” option. You may be prompted to choose a reason for cancellation (optional).
  8. Confirm the cancellation by clicking “Cancel” again.

How to Cancel Nike Order Beyond 30-Minute Mark

If you miss the 30-minute window, don’t worry. You can still return the item for a refund within 60 days of purchase. Follow these steps:

  1. Keep the Receipt
  2. Wait for the order to arrive.
  3. Locate your package slip or order confirmation email. These contain return instructions.
  4. Inside the package, you’ll find a prepaid return label.
  5. Securely attach the prepaid return label to the package.
  6. Drop off the package at a designated return location (usually UPS or FedEx).
  7. Your refund will be issued to the original payment method used during the purchase. It may take an additional 2-3 business days to reflect in your account, depending on your bank.

Remember, canceling your Nike order doesn’t have to be a hassle. We’ve simplified the process so you can get back to enjoying your favorite gear. Happy shopping!