Summary
The link preview feature in new Outlook for Windows and Outlook on the web has been retired worldwide. Links will remain clickable but no longer show preview cards. No action is needed, but users should be informed about this change.
Message ID: MC1479516
Service: Exchange Online
Category: Stay Informed
Tags: User impact, Admin impact, Retirement
Rollout: September 2026
Microsoft Message
The link preview feature has been retired in new Outlook for Windows and Outlook on the web. As a result, Outlook will no longer generate preview cards when users insert or paste web links into email messages. Links will continue to function as standard clickable hyperlinks.
Rollout schedule
General Availability (Worldwide, GCC, GCC High, DoD): This change has already been implemented.
Impact on your organization
Who is affected
Users of new Outlook for Windows and Outlook on the web.
Platforms and services
- Exchange Online.
- New Outlook for Windows
- Outlook on the web
What will happen
Outlook will no longer generate preview cards for web links that have been inserted or pasted into email messages. Links will continue to function as standard clickable hyperlinks.
Action required and recommendations
No action is required. We recommend that you inform users that link preview cards will no longer be automatically generated when composing email messages.