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Solved: How do I fix Spotify randomly stop, pause playback or skip when playing streamed songs


Many users have reported that Spotify intermittently pauses or skips randomly after playing every song or two, requiring the user to manually tap Play to resume playback. This issue remain  happen despite clearing the cache, deleting and reinstalling the Spotify app. To resolve Spotify app keeps pausing or skipping playback issue, please refer to the solutions outlined below.

Spotify Login Page

Content Summary

Solution 1: Sign Out Everywhere
Solution 2: Switch off High Quality Streaming or use High (Ogg Vorbis 160kbit/s) Music Quality Settings
Solution 3: Disable Battery Saver Mode for Spotify App
Solution 4: Revoke Access to Sonos
Solution 5: Replace New Earphone

Solution 1: Sign Out Everywhere

Step 1: Log in to

Step 2: On the Account Overview page, scroll down and click Sign Out Everywhere button. This will force sign out your Spotify account from all instance of Spotify on all devices that you have signed in before.

Sign Out Everywhere from Spotify

Step 3: Open Spotify app on your smartphone or computer and sign in again.

Solution 2: Switch off High Quality Streaming or use High (Ogg Vorbis 160kbit/s) Music Quality Settings

For Desktop

Step 1: Click the arrow in the top-right corner and select Settings.

Step 2: Under Music Quality, switch High quality streaming (Premium only) to off.

For Android, iPhone and iPad

Step 1: Tap Home or Your Library > Settings > Music Quality.

Step 2: Select Other options except Very high.

Spotify app Streaming Quality to High

Solution 3: Disable Battery Saver Mode for Spotify App

Step 1: Go to Settings > Battery.

Step 2: Tap the menu button and select Battery optimization.

Step 3: Open dropdown menu at the top and select All apps.

Step 4: Select Spotify app and choose Don’t Optimize.

Note: for other third party battery saver app or memory cleaner app, add an exclusion for spotify app.

Solution 4: Revoke Access to Sonos

Step 1: Login to Spotify.

Step 2: Go to Account > Apps.

Step 3: Click Revoke Access next to Sonos.

Solution 5: Replace New Earphone


Spotify Community: Spotify Keeps Pausing Randomly
Spotify > System & Settings > Audio settings
Spotify Community: Spotify keeps pausing songs
Spotify Community: Constant skipping and pausing
Spotify Community: Spotify has been paused because your account is being used somewhere else

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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