Skip to Content

Solved: How do I fix unable to add entry under ‘Authentication/Portal Mapping’ for SSL VPN Settings on GUI?

Description

This article describes that when an entry is tried to be added under ‘Authentication/Portal Mapping’ for SSL VPN clients, it throws the following error:

This article describes that when an entry is tried to be added under ‘Authentication/Portal Mapping’ for SSL VPN clients, it throws the following error:

Scope

FortiGate 7.0, 7.2.

Solution

FortiGate will throw this error if there was a policy configured with the destination address as ‘ALL’ and the source address as any ‘user/user group’ that uses a portal that has split tunneling enabled.

In this scenario, policy 6 and ‘full-access’ portal is in the question.

It is possible to get this information from the error in the red dialogue box.

Either, it is possible to change the destination in policy 6 or to disable the split tunneling in ‘full-access’ portal.

After making any of these changes, it will be possible to add the same entry under ‘Authentication/Portal Mapping’ for SSL VPN Settings.

    Ads Blocker Image Powered by Code Help Pro

    It looks like you are using an adblocker.

    Ads keep our content free. Please consider supporting us by allowing ads on pupuweb.com