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Solved: How do I fix Pixel 8 Pro incoming calls going to voicemail issue

This guide provides solutions to fix incoming call issues on the Pixel 8 Pro, but results may vary.

Problem

If you own a Pixel 8 Pro, you’re probably excited about its fantastic features like the upgraded camera, Tensor G3 chipset, and AI integrations. However, it’s not all smooth sailing with this device, as many users have encountered a frustrating problem: incoming calls going straight to voicemail without ringing. This can be a real headache, but don’t worry – we’ve got you covered.

In this guide, we’ll walk you through various methods to fix this issue and get your Pixel 8 Pro working as it should. Let’s dive right into the solutions to ensure you don’t miss important calls anymore.

How to Address Pixel 8 Pro Incoming Calls Going Straight to Voicemail Without Ringing

If you’re facing the frustrating issue of incoming calls on your Pixel 8 Pro going straight to voicemail without ringing, there are several steps you can take to resolve this problem. Let’s go through them one by one.

Solution 1: Verify Blocked Numbers

The first thing you should check is whether the phone numbers that are sending calls to voicemail have been unintentionally blocked. Here’s how to do it:

Step 1: Launch the Google Phone app on your Pixel 8 Pro.

Step 2: Tap on the overflow icon (usually three dots) to access the app’s menu.

Step 3: Select “Settings” from the menu.

Step 4: Look for the “Blocked Numbers” option and tap on it.

Step 5: Review the list of blocked numbers to ensure that none of them should be allowed to ring your phone. If you find a number that should not be blocked, simply tap the cross icon next to it to unblock it.

Verify Blocked Numbers

By following these steps, you can ensure that legitimate callers are not inadvertently being sent to voicemail. If this doesn’t solve your issue, we’ll explore additional fixes in the next steps.

Solution 2: Turn off Clear Calling

Another potential solution for the issue of incoming calls going to voicemail on your Pixel 8 Pro is to disable Clear Calling. Here’s how you can do that:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Tap on “Sound & Vibration.”

Step 3: Look for the option labeled “Clear Calling” and select it.

Step 4: You’ll see a toggle switch next to “Use Clear Calling.” Simply turn off this toggle.

Turn off Clear Calling

Disabling Clear Calling may resolve the problem and allow incoming calls to ring as expected. If the issue persists, let’s move on to the next fix.

Solution 3: Turn off Flip to Shhh

Another potential solution to the problem of incoming calls going straight to voicemail on your Pixel 8 Pro is to disable the “Flip to Shhh” feature. Follow these steps to do so:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Navigate to “System.”

Step 3: Select “Gestures.”

Step 4: Look for the “Flip to Shhh” option and disable the toggle switch next to it.

Look for the "Flip to Shhh" option and disable the toggle switch next to it.

After turning off the “Flip to Shhh” feature, check if this resolves the voicemail issue. If the problem persists, we’ll explore further fixes to ensure your incoming calls ring as they should.

Solution 4: Turn off Do Not Disturb (DND) Mode

Enabling the Do Not Disturb (DND) mode on your Pixel 8 Pro may be causing your incoming calls to go directly to voicemail. To address this issue, follow these steps to turn off DND:

Step 1: Swipe down from the top of your screen to access the Quick Settings panel.

Step 2: Look for the “Do Not Disturb” or “DND” icon, typically represented by a crescent moon symbol. Tap on it to disable DND mode.

Look for the "Do Not Disturb" or "DND" icon, typically represented by a crescent moon symbol. Tap on it to disable DND mode.

By turning off DND, you should allow incoming calls to ring as usual. Test your phone to confirm if this has resolved the voicemail issue. If the problem persists, we’ll proceed to the next fix.

Solution 5: Disable Screen Call

If your Pixel 8 Pro is still sending incoming calls to voicemail without ringing, another possible cause might be the Screen Call feature. You can try disabling it with the following steps:

Step 1: Launch the Phone app on your Pixel 8 Pro.

Step 2: Tap on the overflow icon, typically represented by three dots, to access the app’s menu.

Step 3: Select “Settings” from the menu.

Step 4: Look for the “Spam and Call Screen” option and tap on it.

Step 5: Find “Call Screen” and disable the toggle switch next to it.

By turning off the Screen Call feature, you can see if this resolves the issue of incoming calls going straight to voicemail. After making this change, test your phone to ensure that incoming calls now ring as expected. If the problem persists, we’ll explore additional fixes to address the issue.

Solution 6: Turn off Visual Voicemail

If you’re still experiencing the issue of incoming calls going straight to voicemail on your Pixel 8 Pro, you can try turning off Visual Voicemail to see if it helps. Follow these steps:

Step 1: Open the Phone app on your Pixel 8 Pro.

Step 2: Tap on the overflow icon (usually represented by three dots) to access the app’s menu.

Step 3: Select “Settings” from the menu.

Step 4: Look for the “Voicemail” option and tap on it.

Step 5: Navigate to “Visual Voicemail” and turn it off.

By disabling Visual Voicemail, you can check if this resolves the issue and allows incoming calls to ring as expected. After making this change, test your phone to ensure that the problem has been resolved. If the issue persists, we’ll explore additional solutions.

Solution 7: Turn off Wi-Fi Calling

Enabling Wi-Fi calling on your Pixel 8 Pro can sometimes cause incoming calls to go straight to voicemail. To see if this is the source of your issue, follow these steps to turn off Wi-Fi calling:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Go to “Network and internet.”

Step 3: Under “Calls and SMS,” select your active SIM card.

Step 4: Disable the toggle switch next to “Use Wi-Fi Calling.”

Turn off Wi-Fi Calling to Resolve Pixel 8 Pro Incoming Calls Going Straight to Voicemail

By turning off Wi-Fi calling, you can check if this resolves the problem and allows incoming calls to ring normally. After making this change, test your phone to ensure that the issue has been resolved. If the problem persists, we’ll explore further fixes to address the issue.

Solution 8: Delete Data for Google Phone App

If the Google Phone app on your Pixel 8 Pro is causing the issue of incoming calls going straight to voicemail, it might be due to app corruption. Deleting the app’s data and allowing it to reset could help. Here’s how to do it:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Navigate to “Apps” or “Applications.”

Step 3: Select “All Apps.”

Step 4: Find and tap on the “Phone” app.

Step 5: Go to “Storage and cache.”

Step 6: Tap on “Delete Data” and confirm by selecting “OK.”

Delete Data for Google Phone App

After deleting the app’s data, check if this resolves the issue and allows incoming calls to ring as expected. Test your phone to ensure that the problem has been resolved. If the issue persists, we’ll explore additional fixes to address the problem.

Solution 9: Reset Mobile Network Settings

Sometimes, issues with mobile data settings can affect incoming calls on your Pixel 8 Pro. To address this, you can reset your mobile network settings. Here’s how:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Navigate to “System.”

Step 3: Select “Reset Options.”

Step 4: Choose “Reset Wi-Fi, mobile & Bluetooth.”

Step 5: Confirm by selecting “Reset settings.”

Step 6: Restart your device, and the Access Point Name (APN) profile will be recreated.

Choose "Reset Mobile Network Settings" or on Android 14, select "Reset Mobile Network Settings."

After performing this reset, check if the issue has been resolved and incoming calls now ring as expected. Test your phone to ensure that the problem has been fixed. If the issue persists, we’ll explore further solutions.

Solution 10: Reset Your Device

If none of the previous methods have resolved the issue of incoming calls going to voicemail on your Pixel 8 Pro, your last resort is to perform a factory reset. Please note that a factory reset will erase all the data on your device, so make sure to take a complete backup before proceeding. Here’s how to do it:

Step 1: Open the Settings app on your Pixel 8 Pro.

Step 2: Go to “System.”

Step 3: Select “Reset options.”

Step 4: Tap on “Erase all data (factory reset).”

Step 5: Confirm by selecting “Erase all data.”

Tap on "Erase All Data (Factory Reset)" and confirm the action.

Once the factory reset is complete, you’ll need to set up your device from scratch. After doing this, check if the issue with incoming calls has been resolved. This should be considered as a last resort when all other options have failed.

Conclusion

In this guide, we’ve explored various methods to address the problem of incoming calls going straight to voicemail on your Pixel 8 Pro. While the official acknowledgment and a fix from the developers are pending, these workarounds can help you in the interim.

Remember that technology-related issues can vary, and what works for one person might not work for another. Therefore, it’s important to try these solutions one by one to see which one resolves the problem for your specific situation.

We’ll keep an eye out for any updates from the developers regarding this issue and will update this guide with the latest information and solutions as soon as they become available. In the meantime, we hope one of the mentioned workarounds helps you ensure that you don’t miss important calls on your Pixel 8 Pro.

Disclaimer: The information provided in this guide is intended for informational purposes only. The solutions and workarounds mentioned here are based on common troubleshooting methods and user experiences. While every effort has been made to ensure the accuracy of the information, we cannot guarantee that these methods will work in every individual case. It’s important to exercise caution when making changes to your device’s settings, especially when performing a factory reset, as it will result in the loss of all data on your device. Before attempting any of the fixes mentioned in this guide, we strongly recommend taking a complete backup of your data to prevent data loss. Additionally, please be aware that software updates and device configurations may change over time, and the status of the issue mentioned in this guide may evolve. We recommend keeping an eye on official updates and announcements from the device manufacturer for the most up-to-date information regarding this issue. Ultimately, the application of the methods described in this guide is at your own discretion, and we are not responsible for any adverse effects or unintended consequences that may arise from their use. If you have concerns or encounter difficulties, it’s advisable to seek assistance from the device manufacturer’s official support channels or a qualified technician.