Windows 10 user reported after Netflix app loaded but error code: U7361-1254-C0000142 with message “we’re having trouble playing this title” keep showing every time when playing something.
— Netflix CS (@Netflixhelps) August 14, 2018
The detailed error message is as below:
Whoops, something went wrong…
We’re having trouble playing this title right now. Please try again later or select a different title.
Error code: U7361-1254-C0000142
Follow the below solution steps to resolve the Netflix U7361-1254-C0000142 error issue.
- The information stored on Windows 10 needs to be refreshed.
- Incorrectly configured system files.
- Restart the Netflix app.
- Make sure your Internet connection is stable.
- The latest Windows update is installed.
- Verify the time zone and region settings are correct.
- Clear browser cache.
Solution: Sign out from Netflix
Step 1: Open the Netflix app.
Step 2: Click on the three-dots icon (…) located at the top right corner to open the More Options menu.
Step 3: Select the Sign out option.
Step 4: Restart the Netflix app.
Step 5: Click on the Sign in button.
Step 6: Enter your Netflix login credentials and click on the Sign In button.
Netflix Help Center > Netflix Error U7361-1254-C0000142