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Solved: How do I fix Microsoft Outlook Calendar invite no email received?

Problem / Question

My manager has informed me that he does not receive email notifications when someone sends him a meeting invitation via Microsoft Outlook. However, the invitation does appear on his Microsoft Outlook Calendar. His assistant does receive such notifications when someone invites him.

Are there any suggestions as to why this might be the case and how to fix it?

Solution / Answer

Please provide the user with instructions and accompanying screenshots to assist them in changing the Delegate settings in his Microsoft Outlook:

Step 1: Go to the File > Account setting  > Delegate access option.

Step 2: Check if the My delegates only option is checked. If so, change it to the My delegates only, but send a copy of the meeting requests and responses to me option.

Check if the My delegates only option is checked. If so, change it to the My delegates only, but send a copy of the meeting requests and responses to me option.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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