Problem / Question
My manager has informed me that he does not receive email notifications when someone sends him a meeting invitation via Microsoft Outlook. However, the invitation does appear on his Microsoft Outlook Calendar. His assistant does receive such notifications when someone invites him.
Are there any suggestions as to why this might be the case and how to fix it?
Solution / Answer
Please provide the user with instructions and accompanying screenshots to assist them in changing the Delegate settings in his Microsoft Outlook:
Step 1: Go to the File > Account setting > Delegate access option.
Step 2: Check if the My delegates only option is checked. If so, change it to the My delegates only, but send a copy of the meeting requests and responses to me option.