Summary
- Dynamics 365 Sales is adding support for custom risk criteria in the Sales Opportunity Agent.
- Admins can create custom risk entries in the agent’s risk configuration area.
- The custom risk criteria can be refined for the business using natural language instructions.
- This is an informational update with no required admin action.
Microsoft 365 Message Center ID: MC1453675
Primary Service: D365 Apps
Admin Impact: Low
User Impact: Low
Release Start: 30 Aug 2026
Release End: 30 Aug 2026
Published: 8/13/2026
Last Modified: August 13, 2026
Services: D365 Apps, Dynamics
Severity: Normal
Status: Launched
Category: Stay informed
Tags: New Feature
Products & Platforms: Dynamics 365 Apps
History
8/12/2026 Item Added to Message Center
Microsoft Message
We are announcing the ability to add custom risk criteria in the Sales Opportunity Agent in Dynamics 365 Sales. This feature will reach general availability on August 30, 2026.
How does this affect me?
This feature provides admins with the following capabilities:
- Custom risk: Add a custom risk in the risk configuration section of Sales Opportunity agent.
- Finetune to your business: Finetune the custom risk criteria for your business through natural language instructions.
What action do I need to take?
This message is for awareness, and no action is required.