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Solved: How do I fix Google Assistant’s Summarize feature not working on Android


Google Assistant fails to deliver summaries as expected on their Android devices. The common woe among users echoes in the form of a recurring “Sorry Something Went Wrong” error message, disrupting the seamless summarization experience.

If you find yourself grappling with this issue, fear not. In this comprehensive guide, we’ll walk you through various methods to troubleshoot and fix the Google Assistant’s Summarize feature hiccup on your Android device.

Solution 1: Pixel 8/Pro Exclusive

At present, the Summarize feature is exclusively available for the Pixel 8 series. While Google hasn’t explicitly communicated this limitation, a visit to their Support Page makes it clear that this feature falls under the “Specific Devices > Pixel 8/Pro” section. It appears that only users of the latest Pixel flagships get to enjoy this functionality.

At present, the Summarize feature is exclusively available for the Pixel 8 series. While Google hasn't explicitly communicated this limitation.

If you own a Pixel 8 or Pixel 8 Pro, consider yourself in luck – the Summarize feature should work seamlessly for you. However, for those without the latest Pixel device, it seems you might be out of luck for now. Keep an eye out for potential updates or Pixel Drops in the future, as Google often expands features to a broader range of devices through software updates. But until then, the Summarize feature remains a Pixel 8 series exclusive.

Solution 2: Geographic Limitations – USA Rollout

As of the latest update, the Google Assistant’s Summarize feature has been initially launched in the United States and is gradually making its way to other regions. If you find yourself outside the USA and eager to access this feature, there’s a workaround to potentially skip the queue.

Step 1: Use a Virtual Private Network (VPN) service to change your device’s region to the United States.

Step 2: Navigate to your device’s settings and adjust the region to the USA.

Step 3: Once the changes are made, check the availability of the Summarize feature in the Google Assistant.

Note: Keep in mind that using a VPN to manipulate your region may have implications on other services or applications that rely on accurate location data. Proceed with caution and be aware of potential side effects.

By following these steps, you may increase your chances of gaining access to the Summarize feature, even if you’re located outside the USA. This workaround leverages the geographical rollout strategy employed by Google, allowing users in other regions to enjoy this feature before it becomes universally available.

Solution 3: Browser Compatibility – Optimize with Google Chrome

If you’re encountering difficulties with the Google Assistant’s Summarize feature on your device, the culprit might be the choice of browser. Currently, this functionality is exclusive to Google Chrome, and even other Chromium-based browsers may not be up to the task. Follow these steps to ensure a seamless experience:

Step 1: Ensure that you are using the Google Chrome browser on your device.

Step 2Open Google Assistant and initiate the Summarize feature within the Chrome browser.

Step 3: Note that this feature may not function optimally on browsers other than Google Chrome, so it’s crucial to stick with this browser for the best results.

By adhering to these steps, you’ll align your device with the browser compatibility requirements of the Summarize feature. Google has currently tailored this functionality to work exclusively on Google Chrome, ensuring a smooth and reliable summarization experience. Make the switch and retry the Summarize feature to see if this resolves the issue on your Android device.

Solution 4: Data Refresh – Clearing Google App and Assistant Data

If the previous solutions haven’t resolved the Google Assistant Summarize feature issue on your Android device, a more comprehensive approach involves clearing the data for both the Google App and the Assistant app. Follow these steps to refresh the data and potentially rectify any underlying issues:

Step 1: Open your device’s Settings.

Step 2: Scroll down and go to “Apps” or “Applications.”

Step 3: Look for the “Google App” in the list of installed applications.

Step 4: Within the Google App settings, go to “Storage and Cache” and tap on “Manage Space” or a similar option. Choose “Clear All Data.”

Step 5: Return to the Apps menu and select “Google Assistant.”

Step 6: Within Google Assistant settings, navigate to “Storage and Cache” and choose “Delete Data.” Confirm by selecting “OK.”

Step 7: Restart your device to apply the changes.

Step 8: After the restart, launch Google Assistant and test the Summarize feature to see if the issue has been resolved.

By clearing the data for both the Google App and the Assistant app, you’re essentially giving them a fresh start, potentially eliminating any corrupt or conflicting data that may have caused the Summarize feature malfunction. If all goes well, your Android device should now seamlessly provide content summaries through Google Assistant.

Conclusion: Reclaiming Google Assistant’s Summarize Feature on Android

And there you have it – a comprehensive guide on resolving the hiccup with Google Assistant’s Summarize feature on your Android device. We’ve explored various solutions, from device and geographic considerations to browser compatibility and data refresh techniques.

If you’ve followed these steps and find yourself with lingering questions or encounter any challenges during the troubleshooting process, we’re here to help. Drop your queries in the comments section, and our team will promptly address your concerns, providing assistance to ensure you make the most of the Summarize feature on Google Assistant.

Alex Lim is a certified IT Technical Support Architect with over 15 years of experience in designing, implementing, and troubleshooting complex IT systems and networks. He has worked for leading IT companies, such as Microsoft, IBM, and Cisco, providing technical support and solutions to clients across various industries and sectors. Alex has a bachelor’s degree in computer science from the National University of Singapore and a master’s degree in information security from the Massachusetts Institute of Technology. He is also the author of several best-selling books on IT technical support, such as The IT Technical Support Handbook and Troubleshooting IT Systems and Networks. Alex lives in Bandar, Johore, Malaysia with his wife and two chilrdren. You can reach him at [email protected] or follow him on Website | Twitter | Facebook

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